ShopUp works with a mission of enabling SMEs in Bangladesh with technology. We help online sellers & neighborhood retailers to build, manage and grow their businesses by providing easy access to B2B sourcing, last-mile logistics, digital credit, and business management solutions.

The incumbent will be mostly be responsible for generating business for his assigned portfolio and monitor other supporting activities associated with it. He/she should be able to lead a team and drive their performance. A growth driver and data driven decision maker.

• Achieve monthly set targets like number of new clients, disbursement amount, revenue, collection, reduce overdue
• Ensuring daily end to end daily operations by leading a sales and monitoring team
• Ensure continuous after sales service and maintain high level customer experience for retaining clients.
• Ability to analyze and assess a client in different aspects such as financial risk, Business related risk, Market risk, credit worthiness, Bank statement, and other business document
• Taking necessary steps to ensure smooth collection, recovery and payment of set operations and portfolio.
• Work closely with the stakeholder to facilitate approval of credit proposals, and complete full process work smoothly.
• Prepare MIS reports on Daily/Weekly/Monthly
• Handle escalations from Business Area, resolve queries and support team to handle internal customer queries and Internal process issues effectively.
• Prepare merchant reconciliation, monitoring merchant daily status take appropriate action to resolve any issue.
• Maintain appropriate files, reports, documentation and data as per SOP.
• Maintain regular contact with internal and external stockholders.
• Conducting market research, analyzing competitors, presenting and developing ideas, and creating strategic business plans for new financial products.
• Brainstorm and recommend new and creative growth strategies.
• Coordinate with team members to solve any issues faced by other stakeholders.

• Experience working in a growth-oriented organization for 4 to 5 years
• Working experience in any Financial Organization with SME business will highly preferred  
• Experience in data analysis and data driven decision making will be preferred
• Minimum Bachelor’s Degree from any reputed University
• Fluent in speaking and writing in both Bangla & English is a must
• Expertise in MS. Excel and other MS. Office is a must

Employment Type: Permanent

Salary & Other Benefits: Negotiable

Application deadline: May 3, 2023