Site Reliability Engineer

  • Mohakhali DOHS, Dhaka, Bangladesh
  • Full-time

Company Description

ShopUp is Bangladesh's leading full-stack B2B platform for small businesses. We provide easy access to B2B sourcing, last-mile logistics, digital credit, and business management solutions to Small Businesses. We currently have over 500k MSMEs on our platform.

Currently, we are looking for a Site Reliability Engineer for our Tech team.

Job Description

  • Build and maintain all the cloud infrastructure of various business units.

  • Identify, design, and implement internal process improvements. Automating manual processes, improving CI/CD pipeline, re-designing infrastructure for greater scalability, etc.

  • Monitor, manage, and resolve the production issues within agreed SLAs.

  • Provide production infra visibility in terms of dashboards and alerts clearly to various teams.

  • Manage the access controls, infra security, and ensure tight control on the security aspects.

  • Monitor the cost of the infra on daily basis and make sure to keep it under control.


  • Working knowledge and experience in working with various cloud platforms like AWS and GCP.

  • Working knowledge in managing various DB, Queueing, indexing, and storage engines like MySQL, Mongo, Kafa, RabbitMQ, Redis, Elasticsearch.

  • Experience in setting up and managing microservices environments in Kubernetes with zero-downtime deployments using Helm charts and etc.

  • Knowledge of automating CI/CD pipeline using various tools like Jenkins, Ansible, Terraform, CircleCI, etc.

  • Knowledge of setting up and managing various monitoring tools like Newrelic, datadog, Prometheus, Kibana, Grafana.

  • Experience of migrating live infra with zero downtime.

  • Knowledge of any one of the scripting/programming languages such as Shell/bash, Python is a must.

  • Knowledge of Big data tools like Hadoop, Spark, Strom, Spark-streaming, Hive is an added advantage.

Additional Information

Salary :

  • Negotiable

Compensation & other benefits:

  • Salary Review: Yearly
  • Festival Bonus: 2 (Yearly)
  • Mobile bill
  • Lunch Facilities: Partially Subsidized

Job Location: