Technical Program Manager

  • Gurugram, Haryana, India
  • Employees can work remotely
  • Full-time

Company Description

Shipsy is an enterprise SaaS company that helps its customers manage their end-to-end logistics across multiple modes like ocean, air, and road transportation. Its mission is to create data-driven products to improve operational efficiency in the supply chain industry. Shipsy is targeting global markets and currently has customers spread across India, the Middle East and Southeast Asia.

One of the biggest issues in the logistics sector is a lack of visibility of shipments. This is because many countries across the world struggle with low digitalization, coupled with traditional supply-chain systems that are unable to handle large volumes of data. Tracking of goods, price discovery, and communication is commonly done through emails or phone calls. To solve this, Shipsy’s team has built a Bloomberg-like platform for supply chain management – one that offers companies real-time visibility and make their supply chains more efficient. Shipsy aims to be the largest supply chain network in the world, bringing together importers, exporters, logistics firms, shipping lines, insurance companies, and banks - all on a single platform.

Job Description

You will work within the Engineering organization - working closely with Engineering leadership to drive various teams to deliver releases, features, and services to market. You will define and deliver on KPIs for the organization, as well as driving strategic operational programs. Bringing a level of expertise with software development, product, business analytics and reporting is a requirement. You have a background in Technical Program Management in a SaaS and Agile environment.In this role, you will be reporting directly to the Director, Engineering.

Responsibilities:

  • Be responsible for the success of key Software releases at Shipsy. Be the credible and trusted leader to deliver these SW releases to customers on plan and with high quality
  • Interface with Project Managers on priorities across clients and in taking up the requirements 
  • Allocate technical leads for various projects and have daily meetings to checks status on key releases
  • Drive the planning and execution of releases from concept to GA. Lead a delivery team of Product Managers, Engineering, QE and other functional teams to deliver throughout all the release phases.
  • Build and run, with the team, the release master plan (schedule, dependencies, risks, etc.). Use your technical background and product knowledge to dedicatedly identify risks, issues and drive their resolution.
  • Be the authority on release life cycle processes and champion standard methodologies, metrics and high-quality standards with your delivery team.
  • Independently and accurately report on the state of your release to executive partners and be the trusted speaker on the state of release in key checkpoint reviews.
  • Maintain consistently high standards of communication, productivity and teamwork.
  • Work with the engineering team to identify and remove cross product roadblocks early in planning phase itself.
  • Make constant assessment of feature pipeline, work done and work quality to support decision-making on release delivery schedule

Requirements:

  • Degree in Computer Science, Business, Electrical Engineering, or related field.
  • 4-8 years of experience running software engineering and project/program development management.
  • Practical experience in Agile methodologies
  • Practical experience program-managing Software-As-a-Service products and cloud-based services
  • Experienced in software development and project/program management fundamentals (software development process and quality processes, such as scoping, costs, schedules, initiatives, change and risk management, and mitigation).
  • Excellent oral/written communication, interpersonal, and analytical skills. Excellent organizational, prioritization, and multitasking skills.
  • Extraordinary skills influencing, teaming, and delivering solutions in a highly complex and nebulous environment.

Qualifications

  • Degree in Computer Science, Business, Electrical Engineering, or related field.
  • 4-8 years of experience running software engineering and project/program development management.