Founded in 2014, Shippeo is a global leader in real-time multimodal transportation visibility, helping major shippers and logistics service providers operate more collaborative, automated, sustainable, profitable, and customer-centric supply chains.

Hundreds of customers, including global brands such as Coca-Cola HBC, Carrefour, Renault Group, Schneider Electric, Total, Faurecia, Saint-Gobain and Eckes Granini, trust Shippeo to track more than 28 million shipments per year across 92 countries.

Having already raised €110 million in funding, Shippeo grows on average by 80% year on year. Our team of Shippians comprises 28 different nationalities, speaking a total of 24 languages.

• Duration: 6 months 
• Starting date : Soon as possible or December 2023
• Salary: between 1200 and 1400€ (based on experience) 
• Languages: English and French, English and German, English and Dutch or English and Italian.
• Location: Paris, Düsseldorf or Rotterdam.
• Partial remote work is possible, to be discussed with the supervisor
• Since Shippeo operates internationally we will exclusively review CVs that are in the English language.

👩‍💻 As an intern in the Customer Success team, you will join a team of 10 members with diverse international backgrounds who are responsible to manage the adoption and success of the Shippeo solution across multiple customer organizations and a wide range of different industries.

Under the supervision of your mentor, you will assist in multiple steps of the customer journey and, depending on your performance, you may be given the opportunity to manage projects completely autonomously. Your responsibilities will include:

• Support in the implementation and adoption of Shippeo towards customers
• Organize, coordinate and follow-up on the actions agreed on with customers
• Specify customers' needs related to the platform and communicate and report regularly with Shippeo's internal teams to ensure a smooth implementation process
• Prepare and regularly conduct weekly meetings and business reviews with customers to update all stakeholders on the project progress (on-site or off-site)
• Work on internal cross-team projects and initiatives to further strengthen our product and organization

🎊 You are our next Shippian if you:

• Are fluent in English and one of the following: French, German, Dutch, Italian.
• Are currently enrolled in a Master Degree program from an Engineering or Business school
• Have profound analytical skills and can efficiently handle daily customer requests.
• Demonstrate strong communication skills, both written and verbal.
• Are well-organized in your work and can handle multiple responsibilities.
• Are autonomous and willing to take on responsibilities in a startup that aims to revolutionize an entire sector.

We are looking for talents who share our values:

•  🚀 Ambition
• 💙  Care
• 🎯  Deliver
• 🤝  Collaboration

Find out more about our values in Our Culture Book

If you identify with our values and enjoy working in a fast-paced and international environment, Shippeo is just the place for you!

Diversity statement

We are committed to fostering diversity and inclusion within our workplace as we value the unique perspectives and experiences that individuals from all backgrounds bring to our team. We are dedicated to providing equal employment opportunities to all candidates, regardless of their background or abilities, and our commitment to inclusion is reflected in our policies, practices, and workplace culture.

We understand that candidates may have unique needs or questions related to disability inclusion. To facilitate this, you can reach our dedicated Disability Advisor at [email protected] with any inquiries or requests for accommodations during the application process.

Would you like to discover more? Find us here👇

• Website
• Linkedin
• Instagram
• Shippeo Tech blog (Medium)
• Shippeo blog
• Twitter
• Facebook
• Youtube

Listen to what former interns who joined as Permanent members say about Shippeo:

Jean-Baptiste: https://www.linkedin.com/posts/shippeo_shippians-shippians-shippeo-activity-6999311750470717440-64rh?utm_source=share&utm_medium=member_desktop

Mark : https://www.linkedin.com/posts/shippeo_shippians-shippians-shippeo-activity-7012025988628815872-cfXD?utm_source=share&utm_medium=member_desktop

Eponine: https://www.linkedin.com/posts/shippeo_shippians-shippians-shippeo-activity-7003386346522222593-NftB?utm_source=share&utm_medium=member_desktop