Internship: Customer Success Manager (Northern Europe)

  • Intern
  • Job Function: Customer Success Manager
  • Department: Sales & Marketing

Company Description

  • Starting from: ASAP
  • Duration: 6 months
  • Languages: English (Dutch is a plus)
  • Location: Rotterdam (working remotely is possible, to be discussed with the manager)

Job Description

Are you an ambitious person? Are you willing to push yourself beyond your limits? Do you have an international profile?

If so, Shippeo is exactly what you are looking for! 🎉

Why?

  •  Having already raised €71 million in funding, Shippeo is growing rapidly. The team has more than tripled in size to 260 within 2020 and 2021, and the scaling is continuing throughout 2022. 🚀
  • Our team of Shippians comprises 27 different nationalities, speaking a total of 29 languages. 🌎

More about us

🚚 Founded in 2014, Shippeo is a French SaaS company leading the European market in helping shippers and logistics companies track their freight shipments in real-time to improve visibility throughout their end-to-end supply chains.

Relied on by global brands including Carrefour, Total, Schneider Electric, Faurecia, ThyssenKrupp, Saint-Gobain, Renault and Eckes Granini, Shippeo's platform helps customers track more than 10 million shipments per year across 70 countries.

 

As a Customer Success Manager intern (Northern Europe) and under the responsibility of your tutor, you will :

👑 Play a key role in assuring the quality of the solution for your portfolio of clients by supporting them in the implementation of Shippeo.

You will also be in charge of specifying customer’s needs related to the platform and attending to Steering Committees to share deployment progress (on and off-premises)

📈 Have the opportunity to interact and get to know better other departments (regular communication with Shippeo’s product team is necessary)

🔥 Develop your organization and coordination skills by:

  • Researching and reporting activities
  • Structuring, managing, and following up on the actions taken towards clients and Shippeo’s internal teams.
  • Regularly coordinating with other teams in order to ensure the good progress of developments.

Qualifications

🏆 You are our next Shippian if​​​​​​

  • You are doing a Bachelor or Master Degree (preferably), studying Business Economics, Supply Chain, Logistics Management or a comparable program
  • You are autonomous in your work and you can multitask
  • You have good analysis skills and you can handle daily requests from clients
  • You have good interpersonal skills
  • You are rigorous, structured and concise
  • You have good communication skills (written as well as spoken)
  • You are fluent in English (Dutch is a +)
  • You are ambitious, a leader and ready to take responsibilities in a start-up ready to revolutionize a whole sector

You are just a click away from a great opportunity! Do as the 260 Shippians who have joined us these past years, apply now! 🎉

 

👀Would you like to discover more? Click here :

LinkedIn page:https://www.linkedin.com/company/shippeo/mycompany/

Website: https://www.shippeo.com/

Youtube: https://www.youtube.com/watch?v=CLfbwYseQzM

Additional Information

What we offer:

  • Perfect timing to join Shippeo as we’re experiencing fast growth in Europe!
  • An entrepreneurial environment with a lot of autonomy and responsibilities
  • A strong team spirit within an inspirational and multi-cultural team consisting of truly smart and highly motivated people
  • Plenty of offsites, weekly beers and team parties

We have 4 values at Shippeo that are embodied by each Shippian:

  • Ambition – Do not give up any challenge for Shippeo to become a global leader
  • Commitment – To be demanding in order to achieve exceptional customer satisfaction
  • Team Spirit – Foster teamwork with respect in a relaxed atmosphere
  • Simplicity – Stay simple in our behavior and solution
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