Since 1998, Shiji has evolved from being the premier network system supplier in China to becoming a multi-national technology company providing software solutions and services for enterprise companies in the hospitality, food services, retail, and entertainment industries. With 70+ offices worldwide and 4,000+ employees, and Shiji Americas launching in 2016, we are growing by leaps and bounds. In the US, we have already opened offices in Atlanta, GA., Hollywood, Fl., and Chevy Chase, MD.

Come join us and be a part of a dynamic global organization where we together, we can revolutionize the hospitality software market!

Job Summary:

The QA Analyst is responsible for ensuring that our Point of Sale (POS) and Payment Management System (PMS) applications meet the highest standards of quality by conducting testing, identifying defects and issues, and working closely with the development team to ensure that all issues are identified and resolved in a timely manner.  In this role, you will also create comprehensive test plans, test cases and reports, and maintain clear communication with stakeholders.

What You’ll Do:

• Reviews design specifications to understand the scope, requirements, and function of the software product.
• Identifies appropriate parameters, functions, and methods to test and validate.
• Conducts testing to ensure products perform according to user requirements and within established guidelines.
• Identifies, logs, and recreates error codes, bugs, and defects.
• Performs sanity and full regression testing of POS and PMS applications, while adhering to QA policies, processes, and documentation standards.
• Conducts testing on new code to ensure that it meets functional requirements, technical specifications, and is compliant with PCI standards, while ensuring seamless integration with existing systems.
• Develops comprehensive test plans, test cases, and test reports, raising bug tickets for issues found during testing.
• Conducts root cause analysis of issues, working closely with the development teams to ensure that any issues are identified and resolved in a timely manner.
• Reviews third-party specifications, completes external certifications with payment processors, ensuring that all requirements are met.
• Participates in Agile Scrum environment, supporting business strategy.
• Collaborates with cross-functional teams and external partners.
• Maintains clear and concise communication with all stakeholders.
• Adheres to standardized QA policies, processes, and documentation standards.

Minimum Qualifications (knowledge, skills, and abilities):

• Minimum three (3) years of software testing experience.
• Thorough knowledge and experience in QA methodologies.
• Proficient in Microsoft Office Suite.
• Excellent written and verbal communication skills.
• Strong initiative and versatile in learning new software systems.
• Strong interpersonal skills with the ability to collaborate effectively with developers and other cross-functional team members.
• Excellent analytical and problem-solving skills.
• In-depth knowledge of certification processes and test tools.
• Strong organizational and prioritization skills with a keen attention to detail.
• Able to commute to the office as necessary, minimum two (2) days a week. 
• Must be located in Atlanta, GA and surrounding areas. 
• Reasonable degree of flexibility to provide support to team members across different time zones (US, Europe, and Asia) when necessary.

Preferred Qualifications/Nice to Have:

• Strong background knowledge in payments highly preferred.
• Experience with payment processor certifications and standards.
• Proficiency in creating automated test scripts.

If you are interested in this role, please apply directly to our job board: 

https://ats.rippling.com/shiji-us-careers/jobs/0e2d20f6-4440-431e-97b3-0280860cf7fa 

Shiji US, Inc does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, marital status, ancestry, genetic information, veteran status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, political affiliation, and matriculation or any other characteristic protected by law. Employment decisions at Shiji US, Inc are based on merit, qualifications, and abilities. Shiji US, Inc is also committed to providing reasonable accommodation for qualified individuals with disabilities in our job application process.  If you need assistance or accommodation due to a disability, you may contact us at [email protected].