Shiji Group is a major software supplier in the hospitality and retail industries. Developing worldwide leading products and technologies, aimed at the international market and speeding up its globalization progress. Our team of more than 5,000 talented employees, in 70+ subsidiaries worldwide, is constantly adapting to facilitate the transition to fully integrated systems for our clients through a network of secure, scalable, and ready for the future platforms, so clients can focus on their core competencies of serving their customer and guests.

We are seeking a Product Manager with a strong technical background and a deep understanding of the hospitality industry. This individual will oversee the development of our product line, concentrating on the advancement of our Guest Communications and automated cases products. This position requires a combination of technical knowledge, industry awareness, and project management skills to elevate our solutions. The Product Manager will ensure that our products not only meet market demands but also fully comply with legal and data privacy requirements, including the anonymization and deletion of data in accordance with global standards and the varying legal prerequisites of integrated providers such as WhatsApp, WeChat, Facebook, Instagram, and others. 

Key Responsibilities: 

• Lead the strategic development of our hospitality solutions, emphasizing workflow automation, guest profiling, and enhanced communication through our guest messaging features. 

• Collaborate with cross-disciplinary teams to brainstorm, develop, and introduce cutting-edge features that align with customer needs and our business vision. 

• Oversee the entire product lifecycle, from initial concept to release, ensuring a seamless transition between development stages and successful market deployment. 

• Develop a customer-centric product roadmap, prioritizing tasks to support our strategic goals while also considering the latest in technology and data compliance. 

• Translate complex technical documentation into actionable plans for development teams, aligning technical capabilities with business objectives. 

• Employ a combination of analytical and creative problem-solving to meet deadlines and optimize product performance. 

• Drive efforts to refine and improve automated systems for enhanced operational efficiency and effectiveness. 

• Manage integrations with various guest messaging platforms, focusing on user experience and stringent data privacy standards. 

• Stay abreast of industry trends, competitor products, and technological innovations to inform product development and positioning. 

• Proven experience in product management, particularly within technology or SaaS sectors. 

• Strong problem-solving mindset and hands-on approach to product development. 

• Effective cross-functional team leadership and organizational skills within a matrix organization. 

• Excellent communication capabilities, both written and verbal. 

• A solid technical foundation with experience in software development and web technologies. 

• Comfortable navigating and acting on technical documentation. 

• Demonstrated success in collaborating with technical teams and leading technical projects. 

• Previous experience in the hospitality industry is highly desirable.

• Flexible work schedule
• Free coffee, tea, and afterwork drinks
• Brand new office located in the center of Barcelona
• International team and fantastic work environment
• Team building activities and charity donation programs
• Discounts on Private health insurance, ticket restaurant, transport, kindergarten
• Knowledge exchange: we attend conferences and community events as well as provide learning resources
• Nice equipment: Mac laptops, high-quality monitors (1 or 2, the choice is yours)