Sales Manager (English speaking) Hospitality SaaS

  • Full-time

Company Description

Shiji Group is a major software supplier in the hospitality and retail industries. Developing worldwide leading products and technologies, aimed at the international market and speeding up its globalization progress. Our team of more than 4,000 talented employees, in 70+ subsidiaries worldwide, is constantly adapting to facilitate the transition to fully integrated systems for our clients through a network of secure, scalable, and ready for the future platforms, so clients can focus on their core competencies of serving their customer and guests. ​

Job Description

To support our Shiji Distribution Solutions team, we are looking for a Sales Manager that will be responsible for leading and developing the growth of Shiji’s distribution solutions across the hospitality and tourism industry in the English speaking markets. You will also focus on raising the profile of Shiji Distribution Solutions in the regions by working with partners and key industry stakeholders. 

The Sales Manager will be responsible for prospecting and calling upon independent hotels, small hotel groups and other hospitality venues to position the solution’s value proposition and convert the opportunity into a closed sale. The Sales Manager will hunt for new business globally via telephone, email and various social media channels to build a pipeline of opportunities.   

The candidate will have in-depth knowledge of business development and sales techniques, sales methodology, and a can-do-attitude. In cooperation with internal and external resources, he/she will review the markets and associated data, identify areas of focus, and develop targeted site lists. In support of the Shiji Distribution business plan, they will identify and engage with the stakeholders of targeted properties and occasionally conduct demonstrations and present proposals that result in driving revenue. This person will be based in Barcelona, fluent in more than 1 language and work closely with their peers, their Sales Leader & the broader Shiji Distribution Solutions business. 

Candidates must be motivated, proactive and responsible individuals with: 

  • Excellent listening skills and note taking skills 
  • High level of organizational skills with the ability to work well under pressure and manage prospect/client expectations.   
  • Innovative problem-solving methods to help our customers grow their business. 
  • An ability to identify business opportunities and drive change. 
  • The curiosity to learn about our solutions, to educate our prospects/clients, but most importantly, to learn from them. 

 

Responsibilities 

  • Business generation for the mentioned markets though lead generation and demo sessions with clients to demonstrate the power of the product 
  • Update sales process and procedures documentation based upon lessons learned 
  • Client contract & payment follow-up 
  • Interact with all departments necessary within the organization to resolve client issues. 
  • Responding to client support emails and calls. 
  • Update all internal systems to properly track sales opportunities, engagement & and customer contacts 
  • Update the CRM & Service Management systems with appropriate information 
  • Provide weekly sales reporting to Sales Management 
  • Forge strong relationships with our prospects, customers and industry partners. 
  • Protect & maximize revenue potential with all prospects 
  • Identify and report product and service enhancement requests. 
  • Input and update information on customer conversations and issues 
  • Complete and achieve all other assigned goals in relation to the position. 

Qualifications

  • Native/bilingual in written & spoken English 
  • Additional languages are benefitial
  • Strong communication skills both verbal and written. 
  • Positive personality with a good learning attitude. 
  • Experience with IT technology or SaaS (Software as a Service) solutions preferably within the Hospitality industry. (Beneficial but not essential) 
  • Detail oriented. 
  • Ability to multi-task. 
  • Proficiency in Microsoft Word, Excel, Outlook and PowerPoint. 
  • Strong analytical, organizational, communication and people skills required. 
  • Professional “get it done” attitude and work ethic. 
  • Ability to adapt quickly to new technologies, products and procedures. 

Additional Information

  • Free coffee, tea, fresh fruit
  • Brand new office located in the center of Barcelona
  • International team and fantastic work environment
  • Team building activities and charity donation programs
  • Wellness sessions
  • Discounts on Private health insurance, ticket restaurant, transport, kinder garden, etc.
  • Compressed hours on Fridays during the summer