Product Owner with Hospitality Experience (Reservations/ARI) (m/f/d)

  • Berlin, Germany
  • Employees can work remotely
  • Full-time

Company Description

Shiji Group provides software solutions and services for the hospitality, food service, retail and entertainment industries, ranging from hotel management solutions, to food and beverage and retail systems, payment gateways, data management, online distribution and more.

Founded in 1998 as a network solutions provider for hotels, and later changed to a software provider for the whole consumer market, Shiji Group today comprises 5,000 employees in 80+ subsidiaries and brands, serving over 91,000 hotels, 200,000 restaurants and 600,000 retail outlets.

Shiji is committed to connecting the global business of hospitality. We provide an integrated suite of technological solutions that empower hotel, retail, food, and entertainment companies to better connect with their guests.

We are looking for an experienced Product Owner to be the expert within the EMEA Market of our product Shiji Enterprise Platform.

Job Description

  • Act as a global specialist/lead for hotel business process definition, functional system design and requirements, use case preparation for a cloud based globally aware solution
  • Oversee the regionally developed products and 3rd party integrations, relationships and programs and be responsible for product release launch and company readiness functions
  • Gather and maintain competitive Intelligence, conduct or assist with Win/Loss analysis
  • Specify and prioritize regional market and customer requirements for current and future products
  • Provide deep business research and solution guidance as required by the project development phases
  • Provide "product expert" technical assistance to developer/ level 3 support, regional sales and the operational team
  • Communicate with global representatives on all product requirements, development and customer driven needs that are being promoted from our cloud solution and its partners
  • Lead theoretical and conceptual presentations, discussions and dialogue; and to provide business and practical context that enables both decision and design conclusions
  • Assist in localization, translation and other educational matters related to market readiness and the overall go-to-market strategy
  • This role includes international travels to clients and our offices


  • 3+ years of relevant experience including implementation/ development experience and project management leadership experience
  • Experience working with Property Management Systems (PMS)
  • Current knowledge of the hospitality market, competition, and environment. Expertise in hotel management systems products, technology, and industry solutions
  • Direct line management experience including project, revenue, customer, and/or financial management
  • Technical knowledge and deep understanding of hospitality software and solutions
  • Experience modeling financial investments focusing on ROI analysis
  • Degree in a Technical, Hospitality, Business, or Finance field
  • Previous experience in the area of theoretical/conceptual training
  • Outstanding communication skills. Expresses and articulates key elements of ideas or concepts (both written and verbal) in a logical, descriptive, and comprehensible manner. Anticipate reactions and responds appropriately
  • Display of strong tenacity and drive to see things through to successful conclusion. Demonstrate a sense of urgency, a propensity for action, and confidence in the likely success of plans and initiatives. Deliver results that meet or exceed expectations

Additional Information

  • We are happy to accept remote applications from all around Europe
  • Challenging and creative technology environment with a great deal of freedom and responsibility
  • Feedback and initiatives are always welcome, you’ll also get full ownership to help shape the company's future
  • Opportunity to grow inside the global organization and develop yourself both professionally and personally
  • Flexible working hours and a modern workplace in one of our multinational offices
  • Regular company Events & Entertainments as well as access to various location-based benefits and Employee Assistance Programs


  • Looking forward to your application under specification of your possible starting date and salary expectations