Director, Partner Integrations (Remote- Eastern Region)

  • Chevy Chase, MD, USA
  • Employees can work remotely
  • Full-time

Company Description

Shiji Group provides software solutions and services for the hospitality, food service, retail and entertainment industries, ranging from hotel management solutions, to food and beverage and retail systems, payment gateways, data management, online distribution and more. Founded in 1998 as a network solutions provider for hotels, Shiji Group today comprises 5,000 employees in 80+ subsidiaries and brands, serving over 91,000 hotels, 200,000 restaurants and 600,000 retail outlets. 

Job Description

We are looking for a hands-on Director Product Integrations to support and assist our teams with our products Infrasys and Shiji Enterprise Platform.

  • Build and actively manage a partner program upholding an attractive, inviting,  low friction, and open platform for Infrasys and Shiji Enterprise Platform
  • Maintain a highly visible partner integrations list to enable sales impediments
  • Develop and maintain relationships with key partners 
  • Identify leading solutions that are “must-haves” to enter a market and build integrations proactively
  • Develop and maintain user personas 
  • Develop epics and testable user stories for Shiji Enterprise Platform, Shiji Payment Solutions, Concept, Infrasys Cloud POS and other Shiji brands with a focus on partner integrations
  • Assist in agile development cycles before customer delivery to ensure the solution meets requirements often participating in end-to-end solution testings
  • Provide "product expert" technical assistance to global and regional product managers and serve as a conduit to development teams for product(s) and solutions assigned
  • Coordinate integration releases with product releases
  • Specify and prioritize market and customer requirements for current and future products by conducting market research supported by on-going visits to clients and prospects
  • Be responsible for product release launch and company readiness functions within the regions
  • Prepare and validate prerelease software according to global/ regional requirements by documenting installation process, workflows, installation requirements
  • Ensure support, training, and implementation teams are prepared for new releases
  • Be an active participant in beta test and/ or first customer pilot process to ensure best results
  • Communicate Roadmap: Monitor and communicate key dates and checkpoints in solution developments


  • Minimum 2-5 years experience in Enterprise Point of Sale software and/or PMS solutions
  • Minimum 2 years experience in product or project management in a software company
  • Degree in a Technical, Hospitality, Business or Marketing field
  • Excellent written and verbal communication skills
  • Experience in Microsoft Office products
  • Ability to travel both domestic and international
  • Desirable
  • Understanding and use of JSON and XML
  • Use of Atlassian Jira and Confluence
  • Experience working in a hotel or restaurant management position
  • Previous experience supporting hospitality software products
  • Familiarity with Windows and mobile Operating Systems
  • Basic Working knowledge of Networks, PC’s and troubleshooting installation issues.
  • Pragmatic Marketing® certifications

Additional Information

  • Challenging and creative technology environment with a great deal of freedom and responsibility
  • Feedback and initiatives are always welcome, you’ll also get full ownership to help shape the company's future
  • Opportunity to grow inside the global organization and develop yourself both professionally and personally
  • Flexible working hours and a modern workplace in one of our multinational offices
  • Regular company Events & Entertainments as well as access to various location-based benefits and Employee Assistance Programs

All your information will be kept confidential according to EEO guidelines.