Product Manager – Hotel Systems, APAC

  • Full-time

Company Description

Shiji Group provides software solutions and services for the hospitality, food service, retail and entertainment industries, ranging from hotel management solutions, to food and beverage and retail systems, payment gateways, data management, online distribution and more. Founded in 1998 as a network solutions provider for hotels, and later changed to a software provider for the whole consumer market, Shiji Group today comprises 5,000 employees in 80+ subsidiaries and brands, serving over 91,000 hotels, 200,000 restaurants and 600,000 retail outlets. Shiji is committed to connecting the global business of hospitality. We provide an integrated suite of technological solutions that empower hotel, retail, food, and entertainment companies to better connect with their guests.

Job Description

We are looking for an experienced Hotel Systems Product Manager to be the expert within the APAC Market and our product the Shiji Enterprise Platform.

  • Act as a global specialist/lead for hotel business process definition, functional system design and requirements, use case preparation for a cloud based ‘globally aware’ solution
  • Oversee regionally developed products, 3rd party integrations, relationships and programs
  • Be responsible for product release launch and company readiness functions
  • Gather and maintain competitive Intelligence, conduct or assist with Win/Loss analysis
  • Specify and prioritize APAC market and customer requirements for current and future products
  • Provide deep business research and solution guidance as required by the project development phases
  • Provide "product expert" technical assistance to developer/ level 3 support, regional sales and the operational team
  • Communicate with global representatives on all product requirements, development and customer driven needs that are being promoted from our cloud solution and its partners
  • Lead theoretical and conceptual presentations, discussions and dialogue; and to provide business and practical context that enables both decision and solution design conclusions
  • Assist in localization, translation and other educational matters related to market readiness and the overall go-to-market strategy
  • This role includes international travel to clients and our Shiji offices

Qualifications

  • 5-8+ years of relevant experience including implementation/ development experience and project/product management leadership experience
  • Current knowledge of the hospitality market and competitive environment.
  • Expertise in hotel management systems products, technology and industry solutions
  • Direct line management experience including project, revenue, customer and/or financial management
  • Technical knowledge and deep understanding of hospitality software and solutions
  • Degree in a Technical, Hospitality, Business or Marketing field
  • Previous experience in the area of theoretical/conceptual training
  • Outstanding communication skills. Expresses and articulates key elements of ideas or concepts (both written and verbal) in a logical, descriptive, and comprehensible manner. Anticipate reactions and responds appropriately
  • Display of strong tenacity and drive to see things through to successful conclusion.
  • Demonstrate a sense of urgency, a propensity for action, and confidence in the likely success of plans and initiatives. Deliver results that meet or exceed expectations