Technical Writer - CS

  • Katowice, Poland
  • Full-time

Company Description

Your job will be to develop a part of a distributed system that serves the hospitality industry. The system consists of many domain-oriented microservices developed under a few cross-functional teams. You can bring a smile on the faces of thousands of people working in hotels across the globe.

Job Description

A Technical Writer is specifically responsible for:

  • Working with internal teams to obtain an in-depth understanding of the product and the documentation requirements.
  • Independently authoring new documentation based on research, interviews with subject matter experts, use cases, user stories, feature requirements, and on-hand experience with the product.
  • Proactively researching product changes to determine scope of edits for assigned areas of documentation.
  • Consuming technical information and transforming it into easy-to-understand user interface text, online help, and developer guides.
  • Producing high-quality documentation that meets applicable standards and is appropriate for its intended audience.
  • Analyzing existing and potential content, focusing on reuse and single-sourcing opportunities.
  • Proofreading and editing documentation to ensure consistency of language and style as well as correct application of templates.
  • Other duties may be assigned.




  • Bachelor’s degree in technical communications, information technology, English or a related degree, or an equivalent combination of education and experience.
  • 2+ years of technical documentation experience - Must have strong technical writing and editing skills, the ability to articulate technical concepts for both technical and non-technical audiences, and detail-oriented.
  • Fluency in English.
  • Excellent written and verbal communication skills, especially the ability to present complex technical information in a clear and concise manner.
  • Experience in writing and editing User Manuals, ReadMe First documents, Wikis, Presentations, Installation Manuals, and Feature Reference Guides.
  • Self-starter: motivated and able to take initiative.


  • Experience with various forms of documentation delivery methods, including DITA/XML Authoring and HTML.
  • Experience with graphic editing software.
  • Experience with Agile, Waterfall, and other development methodologies preferred.

What you’ll get from us

  • Being part of a newly founded motivated team
  • Dynamic, flexible and focused multicultural environment
  • Grow your experience with web and cloud technologies in an innovative technology environment


Additional Information

We offer:

  • All types of employment.
  • Flexible working hours, possibility to work partially remotely.
  • Full package of benefits, including the private medical care, sports card, life insurance, “cafeteria” card, English lessons and more…
  • Support of self-development in professional area (co-financed trainings, conferences, certifications etc.)
  • Chill rooms with variety of games, team building events and staff parties.
  • And last – but not the least – great Team, atmosphere and a chance to participate in creating the enterprise-scale project from a scratch in an international environment.


Please don’t forget to put the clauses you accept in your resume:

I agree that my personal data will be processed by SHIJI POLAND Sp. z o. o.  in order to recruit for the position I am applying for.

 I agree to the processing of my personal data by SHIJI POLAND . z o. o.  for the needs of future recruitment.