Sheba Platform Limited is an impact-oriented organization on a mission to positively impact millions of small businesses through a technology-enabled financial service platform. We are seeking passionate and purpose-driven people to join our team.

• Maintain and enhance service standards in collaboration with our service providers.
• Focus on enhancing customer experiences and satisfaction levels.
• Implement strategies to meet and exceed customer expectations.
• Continuously improve and expand our service offerings based on market trends.
• Lead, mentor, and train service providers for their professional growth.
• Provide guidance and counseling to ensure service providers excel in their roles.
• Qualifications
• Nurture relationships with service providers to elevate service quality.
• Onboard and integrate new service providers into our network effectively.
• Oversee day-to-day business operations to ensure seamless service delivery.

• Proven track record in beauty or wellness service operations
• Hands-on experience in beauty service operations is essential
• Exceptional leadership skills with a focus on team development.
• Ability to maintain service standards and improve service quality
• Dedication to enhancing customer satisfaction and experience
• Innovative mindset to drive service expansion and improvement

• Salary: Negotiable (Depends on skills & experience)
• Subsidized lunch: Lunch is provided through catering services and is subsidized 
• Laundry Service: We understand how busy our employees are with their work therefore to make things easier for them we offer our in-house ironing service for free
• Travel Expense: Employees would be able to claim travel expenses and food expenses when they have to spend for any business purpose
• Mobile Allowance: Employees are provided with a company-owned postpaid SIM card through which they can avail of the services offered by the SIM card company