Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver.  We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders.

We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth-focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally.  We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers.

The business model we have created is unique and difficult to replicate, with our ‘best of both’ approach combining deep human expertise with advanced digital, tech and data capabilities.  This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale.  We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent. If you’re willing to roll up your sleeves, contribute new ideas and believe anything is possible, you’re our kind of person.

Work with us because you:

• Want to be part of a bank built for the dynamics of the modern world
• Relish a challenge and enjoy a fast-paced, innovative and hardworking culture
• Enjoy finding new and better ways to solve complexity and make things happen
• Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups
• Care about society and the environment and want to be part of a business that cares too
• Want to continue to grow professionally and be the best version of yourself

The Internal Surveyor is a RICS-qualified property professional embedded within the Bank's  Portfolio & Credit Solutions function. The role provides in-house Chartered Surveyor expertise across residential, commercial and mixed-use real estate collateral, with a particular focus on ensuring that property valuations are appropriate forfor regulatory capital, provisioning and lending purposes. The role acts as the technical bridge between external valuers, credit risk, model risk, finance and regulatory reporting teams.

• To act as the Bank's internal Chartered Surveyor, providing RICS  subject matter expertise across residential and commercial property collateral.
• To perform internal revaluations and desktop assessments of property assets held as collateral, in line with regulatory and risk based requirements for the valuation of immovable property securing exposures; of both commercial and residential nature.
• To support the monitoring and statistical/index-based revaluation of property collateral, including identifying assets that require a full individual revaluation according to internal policy parameters
• To provide valuation commentary on back-book assets and in-life cases, recommending appropriate valuation bases, provide support and guidance to underwriting and in life teams; along with guidance toany disposal strategies as necessary.
• To support new deal processes as appropriate across Real Estate and alternative Real Estate asset classes

Key Role Responsibilities

• Prepare internal valuations of commercial, residential and mixed-use property collateral, ensuring compliance with RICS Valuation – Global Standards (the "Red Book") as appropriate and relevant UK regulatory requirements.
• Apply and interpret associated regulatory  requirements for the valuation and monitoring of immovable property collateral, including valuation independence, prudent valuation criteria, and minimum revaluation frequency for commercial and residential real estate exposures.
• Identify properties where market conditions indicate a significant decline in value and instruct or perform a full revaluation in accordance with regulatory thresholds, inclusive of site visits as appropriate
• Support internal audit, model risk and regulatory reviews (including PRA/FCA engagement) by providing evidence of valuation governance, methodology and compliance with the Basel 3.1 collateral valuation requirements.
• Maintain accurate valuation records and audit trails sufficient to evidence compliance with prudential and Red Book requirements.
• Keep abreast of regulatory developments relating to but not limited to Basel 3.1/CRR3 implementation, PRA policy statements and RICS professional standards, and translate these into practical changes to internal valuation policy.
• Support development and maintain adherence to the  banks Collateral and Valuation Policy  at  Business line level
• Provide portfolio level insight across key asset classes and geographies to support LTV trend analysis and horizon scanning

Skills & Experience

Experience Expectations

• Significant post-qualification experience (PQE) as a Chartered Surveyor, ideally including time within a bank, building society or specialist lender.
• Excellent understanding of the residential and commercial real estate markets, including valuation methodologies (comparable, investment, DRC, residual).
• Practical experience valuing or reviewing valuations of property held as loan collateral, including for regulatory/capital purposes.
• Experience managing external valuation panel relationships and overseeing panel manager performance.
• Familiarity with Automated Valuation Models (AVMs) and statistical/index-based revaluation approaches.
• Experience supporting workout, forbearance or in-life asset management cases desriable

Technical & Regulatory Expertise

• Working knowledge of the Basel 3.1 (CRR3/UK CRR) requirements for the valuation and revaluation of immovable property collateral, including minimum revaluation frequency, valuation independence and prudent valuation.
• Understanding of how property valuation feeds into LTV, RWA, IRB/standardised approach capital calculations and IFRS 9 provisioning.
• Sound knowledge of RICS Valuation – Global Standards (Red Book)
• Ability to read and interpret financial accounts, business appraisals, credit searches and valuation reports.
• Analytical, evidence-based and pragmatic approach to valuation assessment and risk identification.
• Good working knowledge of MS Office (Excel, Word, PowerPoint); comfort working with valuation and risk data sets and Power BI when necessary.

Qualifications & CPD

• MRICS or FRICS – Chartered Surveyor, RICS-registered valuer (essential).
• Degree or equivalent in Real Estate, Surveying or a related discipline.
• Evidence of continued RICS CPD relevant to valuation practice and financial services regulation.
• Working knowledge of, or willingness to develop expertise in relevant regulatory standards

Interpersonal Skills

• Excellent verbal and written communication skills, able to explain valuation and regulatory concepts to non-specialist stakeholders.
• Able to work independently and exercise sound professional judgement, while collaborating across credit risk, model risk and finance teams.
• Strong planning, organisational skills and accuracy under pressure and tight deadlines.
• Professional, well presented, and comfortable engaging with regulators, auditors and senior stakeholders.
• Proactive, self-driven and comfortable challenging valuation outputs where evidence supports doing so.

Additional Information

• Permanent role, full-time, Monday to Friday, with occasional extended hours as required.
• Able to commute reliably to our London/Manchester/Glasgow  office base and travel occasionally to inspect properties or meet panel valuers.
• Clean or near-clean driving licence preferred.

Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include:

• Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment
• Free access to Headspace, a mindfulness & meditation digital health app
• Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause
• EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health
• Cycle to work scheme
• Discounts on gym membership
• Contributory pension scheme & death in service

Your Lifestyle - It’s important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you’re enjoying your leisure time.

• Minimum of 27 days holiday per year
• Option to buy or sell holiday days through our flexi-holiday scheme
• Discounts on gym membership nationwide
• Access to discounts on a range of high street and online brands
• Community support and charitable giving

Your Contribution - We’re focused on rewarding those that go the extra mile in helping us achieve our goals.

• Participation in our annual discretionary bonus scheme designed to reward your contribution to our success
• Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done