Every day, online retailers lose money on lost, damaged, and delayed parcels. Most just accept it. We don’t!

claim.me is the award-winning SaaS product we built inside Seven Senders, the European leader in e-commerce logistics. At claim.me, we offer the leading one-stop solution for online retailers to claim lost and damaged parcels at carriers with just a few clicks.

We offer the best of both worlds: an up-and-running product trusted by some of the biggest online shops like ESN, Thomann, and Snocks, and the energy of a dynamic, ambitious venture.

Your day-to-day:

As our SDR, you are the first point of contact for future claim.me customers. You open doors, spark interest, and set up the conversations that turn into deals.

• Generate pipeline: Identify and research online retailers that fit our ideal customer profile and reach out to decision-makers in customer service, e-commerce and logistics via phone, email and LinkedIn
• Qualify and book pitch meetings: Understand prospects’ claims processes and pain points, qualify their fit, and book pitch meetings
• Own your numbers: Work towards clear targets for activities and booked pitch meetings and keep our CRM clean and up to date
• Sharpen our playbook: Share what you hear from the market (objections, competitor mentions, trends) and help us refine our messaging and sequences
• claim.me ambassador: Represent us at trade shows and industry events to meet prospects in person

This is what you need to succeed

• Education & experience: A bachelor’s degree in business or a related field, or completed vocational training; at least one year of professional experience in sales, account management, or customer service is a great plus
• Language: C2 German and fluent(C1+) English
• Ownership: You go the extra mile because every additional pitch meeting could lead to our next customer success story
• Resilience: You enjoy picking up the phone and aren’t discouraged by a “no”; you see it as the start of the conversation
• Communication skills: You are empathetic, confident, and persuasive - on the phone, by email, and in person

Why Seven Senders & claim.me?

• Startup pace, solid ground: Work on a fast-growing AI product, with the stability of an established company of around 200 people behind you.
• A head start from day one: Seven Senders’ network, inbound leads, and brand already open doors across DACH.
• Real ownership: Small team, big impact. You’ll help write claim.me’s growth story, not just read about it.
• Learn and grow: A path from SDR to Account Executive
• Flexibility: Hybrid model with our Berlin office at Alexanderplatz, plus up to 2 months per year working remotely from almost anywhere.

Are you ready to turn claims into revenue? Submit your CV in English and let’s talk about how you can shape the future of claim.me.