Who we are:
Armis from ServiceNow, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. Combined with ServiceNow’s Security and Risk capabilities, as well as Identity Security capabilities from Veza, we bring together all critical capabilities to secure every asset, every identity - incl. AI Agents - across all environments with the right level of context - security, operational and business - to build the first of its kind autonomous defense platform for the Agentic Enterprise.

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

We are looking for a skilled and highly motivated Deployment Engineer to join our team. You will play a vital role in managing, supporting, and maintaining our production environment deployment processes.

Please note that this role requires a Sunday to Thursday work week, with Friday and Saturday as your days off. The roles would be based in Bangalore and would require presence in office.

What you get to do in this role:

• Execute Deployment Procedures: Take an active role in executing deployment procedures independently, under the guidance of the PMOs. This involves preparing each deployment, coordinating with relevant teams within the R&D and the account teams, and knowing the relevant systems and scheduling for running deployments.

• Intelligent Observability: Design and maintain AI-driven monitoring systems to proactively identify and resolve potential deployment anomalies, shifting from reactive troubleshooting to predictive maintenance.

• Strategic Issue Mitigation: Spearhead the resolution of critical post-deployment issues by utilizing automated root cause analysis tools, ensuring rapid remediation and minimizing downtime.

• Document and Report Deployments: Take responsibility for creating and maintaining deployment documentation, including deployment plans, checklists, and standard operating procedures. Generate deployment reports to track release metrics and performance.

• Data-Driven Reporting: Automate the generation of deployment analytics and performance metrics, utilizing these insights to continuously refine deployment strategies and standard operating procedures.

To be successful in this role you have:

• Engineering degree and technical background with a focus on DevOps, CI/CD orchestration and Infrastructure as Code (IaC) with 1 to 2 years of work experience.

• Proven expertise in designing, maintaining, and scaling automation frameworks and AI-powered monitoring solutions.

• Growth mindset with the ability to translate operational challenges into efficient and effective technical solutions.

• Proficiency in scripting languages (e.g., Python, Go) and modern cloud-native deployment tools (e.g., Kubernetes, Terraform, Jenkins and GitHub Actions).

• Excellent problem-solving skills, with a track record of data-driven decision-making in high-pressure, critical production environments.

• Ability to collaborate cross-functionally and execute best practices regarding AI integration and automation.

• Discipline with attention to detail and process orientation is the must have

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,  veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.  

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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