It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description Role: EMEA Communications Intern  

Location: Dublin, Ireland  

Timing: September 2026 – March 2027 

We're looking for an enthusiastic, strategic, results-driven and well-organised student of Communication Studies, Digital Communications, Digital Media Studies, Journalism or a related academic field, with the ability to craft compelling messages and stories. We're looking for an innovative communicator to help execute our communications strategy and campaigns that excite and engage our internal and external audiences. You will support the EMEA Corporate Communications team, reporting to the Director, Centres of Excellence. You will help drive integrated communications execution to raise awareness of ServiceNow, engage our employees, and develop compelling content across earned, owned and shared channels — covering our platform and products — to deliver against the company's strategic objectives. You will also have the opportunity to work with our global corporate communications team, regional business units and EMEA marketing teams, driving aligned communications campaigns. 

What you will do: 

• Communicate complex topics effectively and create a range of content, from press releases to blogs, social posts, executive briefing materials and creative briefs.
• Develop plans, content and experiences that bring employees together in new and engaging ways.
• Collaborate with global and EMEA communications teams on successful launches, announcements, public relations, blog and social content.
• Monitor industry and market news and events to identify opportunities for rapid response and proactive media outreach.
• Use social listening and measurement tools to analyse insights and recommend ways to drive continuous improvement. 

• Currently studying Communication Studies, Digital Communications, Digital Media Studies, Journalism, English, Public Relations or a related field.
• Some public relations or communications experience is a plus.
• Highly collaborative, team-oriented and organised, with the ability to multitask.
• Excellent written and verbal communication skills, with strong attention to detail.
• Passion for storytelling and identifying trends. 
• Comfortable engaging face-to-face and virtually (e.g. Zoom) with cross-functional teams. 
• Basic design and/or editing skills (e.g. Canva). 
• Enthusiastic, resourceful and creative, with a desire to own projects from start to finish. 
• Thrives in a fast-paced, ever-changing environment. 
• Fluent in written and spoken English; proficiency in German, French, Spanish or Italian is a bonus. 

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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