It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

We are seeking a skilled ServiceNow Developer with 3–4 years of hands-on experience to design, develop, and maintain ServiceNow solutions that streamline business operations. This role involves working closely with stakeholders to deliver scalable applications and integrations across HR Service Delivery, Workplace Service Delivery, and Employee Center modules.

What you get to do in this role:   

• Collaborate with business stakeholders and process owners to gather requirements and translate them into effective ServiceNow solutions.
• Design and implement ServiceNow applications and integrations to automate and enhance business processes.
• Configure and customize platform components such as forms, workflows, business rules, UI policies, scripts, and reports.
• Participate in code reviews, testing, and debugging to ensure high-quality, secure, and reliable solutions.
• Share technical knowledge and provide support to team members, contributing to a collaborative development environment.
• Stay updated on ServiceNow platform enhancements and best practices, recommending improvements where applicable.
• Assist in creating technical documentation, user guides, and training materials to support solution adoption.
• Communicate progress, challenges, and recommendations effectively during team meetings and project reviews.

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• 3–4 years of experience in ServiceNow development with a proven track record of successful implementations.
• Strong understanding of ServiceNow architecture, modules, and platform capabilities.
• Proficiency in JavaScript, HTML, CSS, and Glide API within the ServiceNow environment.
• Experience with ServiceNow integration methods and third-party system connectivity.
• Solid problem-solving skills and the ability to troubleshoot complex technical issues.
• Effective communication skills to engage with both technical and non-technical stakeholders.
• ServiceNow certifications (e.g., Certified Application Developer, Certified Implementation Specialist) are a plus.

FD21

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.