It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

The Solution Sales Executive will oversee market success of ServiceNow's Customer and Industry Workflow (CiWF) Healthcare solutions and related products. ServiceNow’s out-of-the-box products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information. 

What you get to do in this role:   

The CiWF Solution Sales Executive influences the territory strategy and drives the solution value proposition for customer experience (CX), operations, medical device management, and finance and supply chain. Responsibilities/activities include: 

• Participate, cross-functionally, in defining and executing territory and account strategy with a focus on healthcare use cases and the buyer personas. 
• Establish solid partnerships with the Account and Extended Teams while delivering independent value in customer, partner and internal interactions.   
• Collaborate on development and execution of strategy by partnering with the account team, customer and partners. 
• Ensure recommendations for territory strategy and account planning are aligned with Now Value principles. 
• Engage customers to help them envision the value of digital transformation. 
• Interlock and align with the Account SC & Specialist SC on Capability Roadmap providing feedback and agreement on account or territory engagement models. 
• Coach AEs, SDRs (lead development), GPC (channels) with foundational specialty solution area knowledge to identify opportunities and help manage the sales cycles. 
• Manage allocation and prioritization of responsibilities.  
• Champion diversity and belonging to contribute to an open and inclusive environment. 

To be successful in this role you have:

• 5+ years of success selling to healthcare accounts.  
• 7+ years of successful experience in Enterprise Software Sales.  
• Collaborative team player with ability to operate in a cross functional (matrixed) selling environment. 
• Travel required: 30-50%. 

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

For positions in this location, we offer a base pay of $117,850 - $194,450, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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