It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

What you get to do in this role:

We are seeking an experienced Senior Manager, DT Applications (Product) to lead the strategy, development, and optimization of our Finance domain applications. This role requires a strong understanding of Finance processes and the ability to drive product-centric solutions that enhance business outcomes. You will be responsible for managing a cross-functional team to deliver innovative digital solutions that align with business goals and improve operational efficiency. 

Key Responsibilities: 

• Finance Domain Leadership: 

• Lead the strategy and roadmap for Finance-related applications like Order-to-Cash,  FP&A and Record-to-Report etc, ensuring alignment with business objectives and financial regulations. 

• Partner with Finance, Legal, and Compliance teams to identify and implement technology solutions that streamline operations, enhance reporting accuracy, and support financial planning and analysis. 

• Stay abreast of the latest trends and regulatory changes in the Finance domain, ensuring that the organization's applications remain compliant and competitive. 

• Product Mindset & Strategy: 

• Drive a product-centric approach to application management, focusing on user experience, scalability, and value delivery. 

• Develop and communicate a clear product vision and roadmap for Finance applications, ensuring alignment with broader digital transformation goals. 

• Collaborate with stakeholders to gather requirements, prioritize features, and manage the product backlog, ensuring timely delivery of high-impact solutions. 

• Team Leadership & Development: 

• Lead a team of product managers, engineers, and analysts, fostering a collaborative and high-performing culture. 

• Mentor and develop team members, providing guidance on product management best practices, domain expertise, and technical skills. 

• Manage team resources effectively, ensuring that projects are staffed appropriately and delivered on time and within budget. 

• Project & Stakeholder Management: 

• Oversee the full lifecycle of application projects, from initial concept through deployment and ongoing support. 

• Engage with senior stakeholders across Finance, IT, and other business units to ensure alignment and buy-in for key initiatives. 

• Track and report on project performance, using metrics to drive continuous improvement and demonstrate ROI. 

• Innovation & Continuous Improvement: 

• Identify opportunities for innovation within the Finance domain, leveraging emerging technologies to drive business value. 

• Implement best practices in Agile and DevOps to enhance the efficiency and quality of application delivery. 

• Foster a culture of continuous improvement, encouraging the team to experiment with new ideas and approaches. 

• Bachelor’s degree in Finance, Business, Information Technology, or a related field. MBA or advanced degree is a plus. 

• 10 -15 years of experience in digital technology, with a focus on Finance applications and product management. 

• Strong knowledge of Finance processes, regulations, and best practices. 

• Proven experience leading cross-functional teams and managing complex projects in a fast-paced environment. 

• Demonstrated success in developing and executing product strategies that deliver measurable business outcomes. 

• Excellent communication, leadership, and stakeholder management skills. 

• Experience with Agile methodologies and tools. 

Preferred Qualifications: 

• Experience in a SaaS or technology-driven organization. 

• Knowledge of ERP systems, financial planning tools, and reporting platforms. 

• Experience with cloud-based Finance applications and digital transformation initiatives. 

JV20

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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