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Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

What you get to do in this role:

• Perform linguistic testing by verifying linguistic accuracy of in-context text andcheck for typographical, grammatical, syntax and punctuation errors
• Perform internationalization testing for RTL (right to left)
• Contribute to the quality and test engineering improvement roadmap for the Products in Arabic
• Evaluate quality trends to customer feedback and lead corrective action plans
• Align and integrate company test procedures with International Standards requirements
• Build and maintain test frameworks
• Identify/isolate Internationalization and Localization defects, and document/categorize them in a defect database
• Functional testing of ServiceNow Platform
• Create innovative test solutions
• Triage, analyze, and debug issues and drive issues resolution with the team
• Seek continuous improvement of quality engineering processes
• Creating/sharing reports with each stake holder to inform the localization quality status/improvements

To be successful in this role you have:

• 3-6 years of quality engineering experience, preferably in enterprise software
• Native-level proficiency in Arabic
• Understanding of Arabic-market locale requirements, including calendars, time formats, number systems, sorting, directionality
• Proven experience with delivering high quality software products within a full development life cycle
• Excellent English written and verbal communication skills with the ability to present complex technical information in a clear and concise manner
• Flexibility to respond, and react to changing priorities efficiently and quick Acute attention to details
• Proven ability to work with teams and build a high-performance culture
• Desire to interact with many different software development teams to test and report on product issues pertaining to localization
• Pro-active and self-motivated, with demonstrated creative and critical capabilities

JV20

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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