Product Security Engineer (SSDL)

  • 4810 Eastgate Mall, San Diego, California, us
  • Employees can work remotely
  • Full-time
  • Work Persona: Flexible or Remote
  • Region: AMS - North America and Canada
  • Employee Type: Regular

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're on the 2021 list of FORTUNE World's Most Admired Companies®. 

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.


Product Security is Shifting Everywhere and holistically improving the maturity of the security program. The Secure Software Development Lifecycle (SSDL) team helps the organization measure and improve security activities. The team leads product threat modeling, helps to improve security behaviors, and manages a highly visible security champions program. The team is both highly technical and strategic. 


As a Staff Product Security Engineer on the ServiceNow SSDL team, you will collaborate with developers and software architects on highly technical solutions and help the organization build secure and resilient software. You will be threat modeling software products and services to identify potential risk and participate in architectural reviews of products in development.  

A key part of this position is to ensure the continued success of a large and growing security champions program. You will help mentor security champions and assist them in secure software design. As a Senior Product Security Engineer, you will help security champions be successful. 

Job Description

What you get to do in this role: 

  • Work on a wide range of technologies 

  • Work on complex architectural and technical challenges 

  • Participate in threat modeling activities 

  • Mentor and collaborate with development teams to adopt secure coding practices 

  • Work on strategic and highly visible security activities across the organization 

  • Be an advocate for security and participate in a security champions program 



To be successful in this role, we need someone who has: 

  • 7+ years of experience in software security (AppSec) 

  • 2+ years of experience in threat modeling software applications and services 

  • Proficient in threat modeling methodologies such as STRIDE or PASTA and their applied use in fast-moving, iterative development lifecycles 

  • In-depth knowledge of common web application vulnerabilities (OWASP Top 10) 

  • Developer-level proficiency in one or more languages - Python, Java, JavaScript, and Golang preferred 

  • Knowledge in authentication and authorization standards including OAuth, OIDC, SAML, JWT, and PASETO 

  • Knowledge of symmetric and asymmetric cryptography, digital signatures, PKI, TLS, and cryptographic hash functions 

  • Knowledge of cloud native technologies including containers, Kubernetes, and services provided by AWS, GCP, and Azure 

  • Knowledge of static analysis (SAST), dynamic analysis (DAST), and software composition analysis (SCA) security tools 

  • Knowledge of OWASP ASVS, SCVS, and related verification standards 

  • Ability to work collaboratively in a highly distributed team 

  • Ability to communicate technical concepts to business stakeholders 

  • A passion for security 

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ page to learn more.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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Work personas

Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office. 

Required in Office

A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.


A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.


A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.

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