Sales Development Rep - French Speaker

  • The Sharp 10-12 Hogan Place 1st Floor, Dublin, Ireland
  • Full-time
  • Work Persona: Flexible
  • Region: EMEA - Europe, Middle East and Africa
  • Employee Type: Regular

Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description


What you get to do in this role:

 

  • Establish, develop and grow new business relationships over the telephone with influential contacts within Key Accounts within France
  • Meet or exceed Monthly, Quarterly and Annual sales objectives.
  • Leverage existing relationships into projects, departments and divisions to identify new opportunities to pass to the Field Account Executives
  • Align with Field Account Executives to effectively devise territory plan and account profiles
  • Facilitate resources necessary to further sales cycles such as Solution Consultants, Customer Services, Marketing, etc.
  • Provide timely and accurate information to management such as forecasting, territory plans, business objectives, etc.
  • Utilize and leverage internal technology to manage marketing leads effectively and in a timely manner
  • Effective Data Management through internal and external sources such as CRM, social media, search engines and press
  • Working towards daily, monthly & quarterly KPI metrics such as Calls Made, Talk Time, Appointment Setting
  • Follow a clear and defined Qualification Process.

Qualifications

To be successful in this role you have:

  • Fluent in French and English language 
  • A demonstrable track record of success within a telemarketing, lead generation, cold calling or new business sales capacity (ideally within the Enterprise space)
  • Experience in selling IT solutions an advantage
  • A thorough understanding of the sales process and the ability to navigate and progress long, complex sales cycles
  • Excellent listening, verbal and written skills
  • Excellent relationship building skills – Ability to build meaningful business relationships with ServiceNow customers, prospects and internal colleagues
  • Persistent and dependable, especially with deliverables and deadlines
  • Able to adapt to a constantly changing environment; flexibility to work extended hours during peak periods if needed.

 

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ page to learn more. 

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

Work Personas

Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office.

Required in Office

A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.

Flexible

A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.

Remote

A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.
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