Staff Software QA Engineer

  • Salarpuria Sattva Knowledge City Parcel 3, Survey No. 83/1, 7th & 8th Floor, Phase 1 Inorbit Mall Road, Raidurg village, Hyderabad, India
  • Full-time
  • Region: APAC - Asia Pacific
  • Employee Type: Regular

Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®
We're looking for people who are ready to roll up their sleeves and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.  
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description


This position is for the Industry Vertical Products team. Work with a talented group of developers building out next generation technologies on the ServiceNow cloud platform. This team is responsible for building & architecting innovative Industry Vertical Products on the ServiceNow platform used by many Fortune 500 companies. The Quality Engineer will be a founding member of the core engineering team, building these products and working closely with product managers and design customers, and developers.


This is a great opportunity to start early in the lifecycle of a product and contribute to the success of the product. The ideal candidate is someone who is familiar with ServiceNow’s platform and products, has worked in a startup-like environment, and feels comfortable working in a fast-paced, dynamic environment with minimal guidance.


What you get to do in this role:

·       As a Quality Engineer, you will be a key member of the NowX Verticals Applications Development team driving the quality of our products and services to the next level.

·       You will work within our agile software development process and play a key role in release quality. You will combine conventional (Selenium, JUnit, TestNG) test automation with novel and inventive approaches incorporating the entire product life-cycle.




In order to be successful in this role, we need someone who has:

·       9+ years professional experience in quality assurance and/or application development

  • Strong experience in working with wide variety of test automation frameworks, including Java, JUnit, Selenium, TestNG and other open-source projects.

·       Solid understanding of SDLC concepts

  • Proven experience in leading quality engineering efforts within an engineering team of at least 4-6 engineers.
  • Knowledge of continuous integration and deployment tools (e.g. Jenkins).
  • Experience with a scripting language such as JavaScript/Python/Ruby in a Linux environment.
  • Ability to create, execute and maintain scripts and tools for various testing frameworks.
  • Desire to interact with many different software development teams to develop, test, deploy and report on product performance, quality, security and stability.
  • Experience with the agile methodology for software development teams.
  • Self-starter and possess strong self-motivation
  • Proven ability to drive cross-team technical discussions and decision making
  • Desire to seek continuous improvement in the quality assurance processes.
  • Strong accountability and mentorship responsibilities with peers and directs
  • Proven ability to think of customer values and related competency of test cases; with proven ability to provide visibility – not just testing, but ability to draw the data out.
  • Experience leading software projects, with proven project management skills, and can take delegations from management to help drive daily activities on assigned project(s), strongly desired.

·       Strong experience with performance and stress testing tools and approaches for driving realistic customer simulations

·       Bachelor’s/Master’s degree in Computer Science or similar discipline


Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550, or [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.


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