Sr Performance QA Engineer

  • Salarpuria Sattva Knowledge City Parcel 3, Survey No. 83/1, 7th & 8th Floor, Phase 1 Inorbit Mall Road, Raidurg village, Hyderabad, India
  • Full-time
  • Region: APAC - Asia Pacific
  • Employee Type: Regular

Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

What you get to do in this role:   

  • Maintain existing automation test frameworks
  • Collect and report quality metrics from test execution
  • Work with developers to design specific testing strategies for features being developed and automate them
  • Create comprehensive test plans; execute and automate them
  • Support engineering organizations in troubleshooting or addressing issues with applications and dev/test environments


In order to be successful in this role, we need someone who has ability to

Collaborate with application Architects, scrum teams, Platform, Business teams to define, test application performance SLA's and KPI's 

Work closely with performance CoE to establish best practices and coach team on performance engineering & performance testing. 

Prepare performance test plans, design and manage execution of a wide variety of tests based on product and business requirements. 

Provide performance testing and monitoring staff estimations for in-house and third-party applications. 

And based on project requirement, work as people manager or the individual contributor. 


In order to be successful in this role, we need someone who has

Computer Science or equivalent degree with 8+ years of experience in performance engineering/testing on large scale web-based applications, Saas, PaaS or Cloud product/solution. 

Experience on designing performance test frameworks, performance test strategy, load profiling.  

Strong knowledge on application KPI, application/database tunning, heap dump, thread dump analysis, JVM tunning 

Strong work experience on performance testing and monitoring tools JMeter, Blazemeter, Load Runner, ALM, Neo Load, Dynatrace, App Dynamics, Wily Interscope, Perfmon, Splunk 

Hands on experience on Jenkins, Dockers, Kubernetes, AWS, Azure 

Ability to communicate at both technical and business levels on performance results, tuning recommendations. 

 Strong problem-solving and analytical skills with an aptitude for learning new technologies.


Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550, or [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.


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