Application / Sales Engineer - Mechanical

  • Full-time

Company Description

Serpa Packaging Solutions is an industry-leading U.S. manufacturer of custom, high-quality packaging automation systems for Fortune 1000 manufactures from over 14 different markets including pharmaceutical, nutraceutical, personal care, cosmetic, medical device, and food. We provide innovative turnkey solutions, coupled with installation assistance, service, and support capabilities that consistently offer our customers complete and reliable solutions. Our line of products include balcony-style cartoners, case packers, tray packers, leaflet feeders, shrink wrappers, shrink bundlers, robotic palletizers, integration and validation services, and 24/7 service support. Our commitment to service, quality, and innovation has allowed us to serve some of the largest companies around the world. And as a privately-owned, family-cultured organization based out of the Central California community of Visalia - commonly known as the gateway to our nearby National Parks (Yosemite, Sequoia and Kings Canyon), we are not only passionate about our products and our customers, but also our community and our employees who truly are the leaders to the company’s success! Our organization has collectively supported over 12 non-profit organizations locally, and to this day, we also remain committed to supporting our community together each and every year. 

Our Perks (include)

  • Competitive salary + health insurance packages (includes medical, dental, vision) + 100% company-sponsored life insurance.
  • 401K investment options with 100% company price-matching.
  • Comprehensive time-off benefits (paid vacation time, sick time, company holidays, and birthdays).
  • Innovative design and manufacturing experience working alongside industry professionals at a 30+ year manufacturer of automation systems integrating advanced technology, including FANUC robotics since 2008.
  • Dynamic project work with a customer portfolio of Fortune 1000 manufacturers in over 14 different industries.
  • Direct mentorship and training from experienced company staff.
  • Casual dress code + culturally diverse work atmosphere.
  • Exceptionally affordable Housing + overall Cost Of Living (COL) in our area. San Francisco housing costs 450.2% greater. Los Angeles housing costs 186.1% greater.
  • Gateway access to nearby National Parks (Yosemite, Sequoia & Kings Canyon).
  • Team Serpa Events – our company's social events held throughout the year (luncheons, holiday celebrations, team building, sporting events, and more).
  • Serpa Gives Back – our company’s yearly and voluntary charity program where members proudly and collectively continue to support over 12 non-profit organizations.
  • Serpa News – our company’s exclusive newsletter on everything fun and new at Serpa.

Job Description

Serpa Packaging Solutions is seeking a creative Engineer to join our team! Application Engineers work with our Engineering and Sales teams to develop customer project concepts and provide technical product support by configuring Serpa’s packaging solutions that meet customer requirements. Our Application Engineers also take the lead in overseeing and managing revisions during the quoting process. The ideal candidate must have excellent mechanical aptitude, innovative conceptual design ability, collaborative communication skills to work in a team-oriented environment, and drive to meet project deadlines under minimal supervision.

If you have a passion for innovative mechanical design, automation technology, and enjoy working in a team environment, look no further – this opportunity is for you!

Your Tasks

 

  • Conceptualize, define, and develop complete technical proposals for custom packaging solution applications for customers.
  • Lead the proposal development process by reviewing RFQs (Request For Quote) submitted by Regional Sales team. Collaborate with Regional Sales team to understand and verify customer specifications.
  • Confer with internal Engineering team members (Mechanical and Electrical) to determine system requirements, assess equipment capability, and ensure concepts are feasible and will meet customer specifications. May occasionally confer with customers as well. 
  • Lead and oversee the project quoting life cycle which is comprised of system costing, system layout drawings, and system proposals.
  • Partner with Inside Sales team involved in the project quoting life cycle (Cost Estimator, Mechanical Drafter, and Sales Assistants).
  • Partner with OEMs regarding integration projects. OEMs are from varying industries, including printing, labeling, serialization, vision systems, and robotics.
  • Develop and maintain an expert level knowledge of Serpa Packaging Solutions product lines.
  • Remotely provide technical support to Regional Sales team on products and in promoting the sales of company products & services.

Qualifications

  • Minimum of a two-year degree in a technical field required. Bachelor’s degree in Mechanical Engineering desired.
  • 3 to 5 years experience in a Mechanical Engineering field. 
  • Mechanical aptitude to understand packaging automation and company products.
  • Experience interacting with customers desired.
  • Proficiency with Microsoft Office Suite (Excel, Word, Outlook).
  • Experience using a CAD program required (AutoCAD desired, but not required).
  • Excellent analytical and organizational skills.
  • Ability to read, analyze, and understand engineering drawings.
  • Ability to produce written and verbal communication at a professional business level.
  • Ability to support multiple projects, meet deadlines, and work efficiently with minimal supervision.

Additional Information

The Serpa Legacy

Fernando Serpa, owner and founder of Serpa Packaging Solutions, began his career in the packaging equipment industry as a Service Technician. Through his hard work and ambition, Fernando eventually founded Serpa Packaging Solutions in 1985. The company has steadily and organically grown over the years ever since. We have been recognized by Inc.'s 5000 Fastest Growing Companies four years in a row and we have established ourselves as the industry-leading manufacturer of high-quality, reliable, innovative secondary packaging systems. Fernando’s inspiring story of founding and developing the company is a true testament that anything can be accomplished through hard work, faith, and dedication.

To this day, Fernando remains very passionate about the company and its success. He continues to emphasize a strong company focus on service to both customers and employees. It is through this philosophy that has allowed Serpa Packaging Solutions to achieve record sales growths, develop a dynamic customer portfolio of Fortune 1000 manufacturers in over 14 different industries, and place close to 2000 packaging machines across the world.

Devoted to Innovation

With over 30 years of experience in the packaging industry, Serpa Packaging Solutions is the only U.S. manufacturer able to provide solutions superior to those from European manufacturers. We remain proactive in the packaging industry by offering customers the most advanced technology and features available, which includes integrated FANUC robotics applications since 2008 and rapid changeover technology since our inception. We are a pioneering and growing company that continuously invests in research for the development of new products and services for customers. Our line of patented products includes our P320 High Speed Casepacker, P200 Casepacker, P100 Cartoner, Robotic Palletizer & Depalletizer, High Speed Automated Insert Feeding System, ModPack Semi-Auto Case Packer with Serialization, and FG Robotic Cartoner series revealed at Pack Expo. We encourage you to take a look at our innovative products and technology for yourself by visiting our Serpa YouTube channel (www.bit.ly/serpatechnology). 

Serpa Gives Back

As a privately-owned, family-cultured organization based out of the welcoming Central California community of Visalia, we are not only passionate about our products and customers, but also our community and employees, who truly are the leaders to our success. Serpa Gives Back - our organization's employee charity program - has proudly supported over 12 non-profit organizations. Organizations we have supported are both local and non-local, and they include the Visalia Rescue Mission, American Cancer Society, American Red Cross, Food Link for Tulare County, Coats for Kids, and the Wounded Warrior Project. To this day, we remain committed to collectively supporting our community each and every year. 

Proud To Be An Equal Opportunity Employer!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

All your information will be kept confidential according to EEO guidelines.

Your Right to Work 

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.