Application / Sales Engineer

  • Full-time

Company Description

Serpa Packaging Solutions is an industry-leading U.S. manufacturer of custom, high-quality packaging automation systems for Fortune 1000 manufactures from over 14 different markets including pharmaceutical, nutraceutical, personal care, cosmetic, medical device, and food. We provide innovative turnkey solutions, coupled with installation assistance, service, and support capabilities that consistently offer our customers complete and reliable solutions. Our line of products include balcony-style cartoners, case packers, tray packers, leaflet feeders, shrink wrappers, shrink bundlers, robotic palletizers, integration and validation services, and 24/7 service support. Our commitment to service, quality, and innovation has allowed us to serve some of the largest companies around the world. And as a privately-owned, family-cultured organization based out of the Central California community of Visalia - commonly known as the gateway to our nearby National Parks (Yosemite, Sequoia and Kings Canyon), we are not only passionate about our products and our customers, but also our community and our employees who truly are the leaders to the company’s success! Our organization has collectively supported over 12 non-profit organizations locally, and to this day, we also remain committed to supporting our community together each and every year. 

Our Perks (include)

  • Competitive salary + health insurance packages (includes medical, dental, vision, and life).
  • 401K investment options with company price-matching.
  • Comprehensive time-off benefits (paid vacation time, sick time, company holidays, and birthdays).
  • Innovative design and manufacturing experience working alongside industry professionals at a 30+ year manufacturer of automation systems integrating advanced technology, including Fanuc robotics since 2008. 
  • Dynamic project work with a customer portfolio of Fortune 1000 manufacturers in over 14 different industries. 
  • Exceptionally affordable Housing + overall Cost Of Living (COL) in our area. San Francisco housing costs 450.2% greater. Los Angeles housing costs 186.1% greater.
  • Gateway access to nearby National Parks (Yosemite, Sequoia & Kings Canyon).
  • Team Serpa Events – our company's social events held throughout the year (luncheons, holiday celebrations, team building, sporting events, and more).
  • Serpa Gives Back – our company’s yearly and voluntary charity program where members proudly and collectively continue to support over 12 non-profit organizations.
  • Serpa News – our company’s exclusive newsletter on everything fun and new at Serpa.

Job Description

Serpa Packaging Solutions is looking for an innovative individual to join our team as an Application Engineer! Application Engineers work with our Sales and Engineering teams to develop customer project concepts and provide technical product support by configuring Serpa’s packaging solutions that meet customer requirements. Our Application Engineers also take the lead in overseeing and managing revisions during the quoting process.

If you have a passion for industrial automation, enjoy working interactively on technical projects with various departments, and desire to lead the development of custom applications for an industry-leading manufacturer of high quality products – look no further, this opportunity is for you!

Responsibilities

Responsibilities include but are not limited to the following:

 

  • Conceptualize, define, and develop complete technical proposals for custom packaging solution applications for customers.
  • Lead the proposal development process by reviewing RFQs (Request For Quote) submitted by Regional Sales team. Collaborate with Regional Sales team to understand and verify customer specifications.
  • Confer with internal Engineering team members (Mechanical and Electrical) to determine system requirements, assess equipment capability, and ensure concepts are feasible and will meet customer specifications. May occasionally confer with customers as well. 
  • Lead and oversee the project quoting life cycle which is comprised of system costing, system layout drawings, and system proposals.
  • Partner with Inside Sales team involved in the project quoting life cycle (Cost Estimator, Mechanical Drafter, and Sales Assistants).
  • Partner with OEMs regarding integration projects. OEMs are from varying industries, including printing, labeling, serialization, vision systems, and robotics.
  • Develop and maintain an expert level knowledge of Serpa Packaging Solutions product lines.
  • Remotely provide technical support to Regional Sales team on products and in promoting the sales of company products & services.

Qualifications

  • Minimum of a two-year degree in a technical field required. Bachelor’s degree in an Engineering field desired.
  • Mechanical aptitude to understand packaging automation and company products.
  • Experience interacting with customers desired.
  • Proficiency with Microsoft Office Suite (Excel, Word, Outlook).
  • Experience using a CAD program required (AutoCAD desired, but not required).
  • Excellent analytical and organizational skills.
  • Ability to read, analyze, and understand engineering drawings.
  • Ability to produce written and verbal communication at a professional business level.
  • Ability to support multiple projects, meet deadlines, and work efficiently with minimal supervision.

Additional Information

The Serpa Legacy

Fernando Serpa, owner and founder of Serpa Packaging Solutions, began his career in the packaging equipment industry in Service. Through his hard work and ambition, Fernando eventually founded Serpa Packaging Solutions in 1985. The company has steadily and organically grown over the years ever since. We have been recognized by Inc.'s 5000 Fastest Growing Companies four years in a row and we have established ourselves as the industry-leading manufacturer of high-quality, reliable, innovative secondary packaging systems. Fernando’s inspiring story of founding and developing the company is a true testament that anything can be accomplished through hard work, faith, and dedication.

With now over 30 years of experience in the packaging industry, Serpa Packaging Solutions is the only U.S. manufacturer able to provide solutions superior to those from European manufacturers. We remain proactive in offering customers advanced features, design, and technology, which includes integration of FANUC robotics since 2008 and rapid changeover technology since our inception. We are an innovative and growing company that continuously invests in research for the development of new products and services, which includes our patented P320 High Speed Casepacker, P200 Casepacker, P100 Cartoner, Robotic Palletizer, High Speed Automated Insert Feeding System, and our ModPack Semi-Auto Case Packer with Serialization revealed at Pack Expo 2017.

We welcome you to take a further look at our Team Serpa culture and values by visiting our Serpa Careers page (www.bit.ly/serpacareers). To see videos of our products running in action, please visit our Serpa YouTube channel (www.bit.ly/serpatechnology) and company page (www.serpapackaging.com).

Proud To Be An Equal Opportunity Employer!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

All your information will be kept confidential according to EEO guidelines.

Your Right to Work 

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.