Sears Holdings Corporation (NASDAQ: SHLD) is a leading integrated retailer with almost 2,500 full-line and specialty retail stores in the United States and Canada and the home of Shop Your Way, a social shopping experience where members have the ability to earn points and receive benefits across a wide variety of physical and digital formats through ShopYourWay.com. Sears Holdings is the leading home appliance retailer as well as a leader in tools, lawn and garden, fitness equipment and automotive repair and maintenance.

The Big Builders Collections Representative is responsible to contact
customers to resolve invoice issues as it relates to account delinquencies and
chargebacks. The customer base includes customers identified per the current
guidelines for Big Builders. The incumbent will examine balances due and
coordinate with customers on payments made/outstanding; develop action plans for
each file assigned, establish contact with customers through appropriate
avenues. Job duties will include contacting customers on delinquent balances,
initiating appropriate action, and maintaining accurate records and
documentation. Collections Representative is responsible for full compliance
with the FDCPA. The position requires an aggressive, goal-oriented individual
with excellent customer service and negotiation skills, along with the capacity
to research data and problem solve. Strong communication skills are a must, both
in person and via the telephone.

HS Diploma
1-2 years Collections experience
Ability to pass background
and drug test
Knowledge of Microsoft
programs

All your information will be kept confidential according to EEO guidelines.