- 564 Market St, San Francisco, CA 94104, USA
The current admissions and communications process between parents and school administrators is inefficient and outdated. SchoolMint’s mission is to streamline and modernize that system so that everyone can get back to what they do best - helping our kids succeed!
SchoolMint is an online recruitment, enrollment, and communication platform for K12 schools used by thousands of schools in more than 100 cities and 30 states worldwide. Our team consists of folks who have trained at MIT, Harvard, USC, UC Berkeley, and Stanford and have previously worked at The Climate Corporation, Edmodo, Apple, Pearson, and Teach For America. Headquartered in San Francisco, SchoolMint is well funded by reputable venture capital firms such as New Schools Venture Fund, Crosslink Capital, Kapor Capital, and Imagine K12 as well as some amazing angel investors pioneering the technology and education world.
At SchoolMint, we work hard to build and maintain a diverse and inclusive culture and work environment. We welcome all and value every individuality because we know how advantageous diversity is to our employees, our product, and our communities.
SchoolMint is proud to be an equal opportunity employer and workplace. We are committed to equal employment opportunity regardless of race, ethnicity, color, ancestry, religion, gender identity or expression, sexual orientation, national origin, age, citizenship, marital status, disability, or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
The SchoolMint Special Projects team implements the SchoolMint product as part of large-scale initiatives to streamline K-12 admissions and enrollment across cities and states. We work directly with key stakeholders to map out existing processes and create elegant solutions within SchoolMint to improve those processes. As a liaison between SchoolMint and customers, the Project Manager will be an expert at understanding customer needs, crafting and communicating solutions that meet those needs and providing day-to-day oversight of project timelines to support a successful launch.
Lead the implementation of the SchoolMint platform with key enterprise clients including large districts
Work with customers, sales, and product team members to understand project scope and requirements to develop a well articulated project plan to drive the project to success
Manage the timelines and dependencies of the implementation and communicate regularly with customers and internal stakeholders to ensure the on-time delivery of the solution
Lead client calls and customer communications
Drive and document key decisions, dependencies and risks as needed
Lead the requirements gathering process with implementation manager, product management and engineering to scope out and schedule custom development work
Leverage internal resources to support complex deployments, knowing when to engage them on client conversations and when to be judicious
Manage the delivery of custom development work to meet client requirements
Demo work as needed
Facilitate and grow relationships with our customers and monitor customer health through the use of data and other qualitative methods
Feel comfortable managing a scope
Feel comfortable with the art of saying No when appropriate
Willingness to roll up your sleeves and learn our software solution
Some client travel required (<20% of time)
BA or BS degree or higher
Professional training and/or demonstrated experience in project management required
5-7 years experience in a client-facing project management/implementation management at a technology company
Experience with project management and collaboration tools (e.g. Asana, SmartSheet)
Advanced time management and analytical skills
Excellent client-facing communication skill
Working knowledge of Microsoft Excel
Strong communication, presentation, and negotiation skills with the ability to inspire others on the value of SchoolMint’s solution
Analytical and process-oriented mindset
Demonstrated ability to manage large, multi-stakeholder projects with exceptional results
Self-driven, persistent and assertive
Enthusiastic, lifelong learner
Strong empathy for customers and passion for revenue and growth
Passion for improving education
Experience in a startup environment
Our values resonate with you: https://careers.smartrecruiters.com/SchoolMint
Education field experience, operations experience working in a public school/district, and/or edtech experience
SAAS software configuration experience
Moderate to advanced Microsoft Excel knowledge and use for working with data sets
Product management experience (directly or working with product team)
Background in technology
Knowledge of Pivotal Tracker, ZenDesk and/or Salesforce
Bilingual in Spanish a plus!
Educational Assistance Program
Commuter Benefits Program
Competitive PTO program & Paid Holidays
Medical, Dental, and Vision Benefits
Catered lunch in office
Well-stocked kitchen and beverages provided
Office near Market and 2nd, easily accessible to public transportation
Casual work environment with people that also know how to have fun!