Smart Home QA Technician

  • Full-time

Company Description

Savant Systems, Inc., a recognized leader in home control and automation, is one of the fastest-growing smart home companies in the luxury and mid-markets.  Its powerful Pro technology brings climate, lighting, entertainment, security and energy together in a single, award winning application interface for homeowners.

GE Lighting, a Savant company, has been at the forefront of every major lighting innovation, from the first light bulb to industry-first LED and smart solutions along with the world’s first voice-embedded lighting product. Today it leads the North American retail lighting market as the most trusted, recommended and likely to purchase brand.

Savant Systems, Inc., is a true powerhouse delivering unmatched intelligent lighting and smart home solutions. Together, Savant and GE Lighting, a Savant company, offer a deep and diverse portfolio of bold and easy-to-use innovations across the retail and professional channels that are engineered for every home.

Job Description

Essential Functions (Responsibilities):

 

  • Work Type:
    • This is a full-time, direct-hire, on-site position at the historic NELA Park campus in East Cleveland, OH.

 

  • Responsible for quality assurance testing across a range of platforms, including:
    • Cync Smart Home Devices (including, but not limited to smart bulbs, strips, fixtures, switches, remotes, sensors cameras, and thermostats)
    • iOS and Android Cync mobile applications
    • Alexa, Google, Apple, and SmartThings applications and voice assistants

 

  • Individual will be expected to perform a range of quality assurance functions, such as:
    • Handling new bug intake, reproduction
    • In-Sprint ticket level testing
    • Release candidate basic acceptance and regression testing
    • Bug reporting

 

  • Work cross-functionally with other teams:
    • Developers – work together to reproduce, root cause, and resolve discovered bugs
    • Customer Support – support customer escalations, reproduce and document novel issues

 

  • Support our relationship with 3rd party Quality Testing vendors
    • Shipping and tracking tester products
    • Provide support during testing cycles
    • Handle bug intake, reproduction

Qualifications

Preferred Qualifications / Requirements

  • Experience working on new product development
  • Experience working with a wide range of smart home devices
  • Experience working with iOS and Android mobile applications
  • Experience working with Alexa, Google, and Apple voice assistants
  • Individual must be a self-starter, able to multitask effectively and meet deliverables consistently
  • Strong analytical and problem-solving skills
  • Detail oriented
  • Demonstrated effective team player skills
  • Familiarity with the JIRA, Testmo and Slack

Additional Information

Bold cutting-edge innovation is in our DNA as our history dates back nearly 130 years to Thomas Edison and the invention of the world’s first lightbulb.  We owe our success to our diverse and hardworking employees.  Our company will grow by continuing to create a transparent and collaborative environment where people thrive while being themselves and are inspired to do their best work every day. To ensure this happens, we provide equal employment opportunities to all applicants and employees. Employment decisions are based upon merit, competence, performance, and business needs, without regard to protected characteristics.  We seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

Savant Systems, Inc (Savant) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, national origin, ancestry, sex (including pregnancy), gender (including gender identity, gender nonconformity and status as a transgender or transsexual individual), age, sexual orientation, physical or mental disability, citizenship, genetic information, domestic violence victim status, past, current or prospective service in the uniformed services or any other characteristic protected under applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Savant Systems, Inc (Savant) does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Savant and the recruitment agency or party requesting payment of a fee.

All your information will be kept confidential according to EEO guidelines.

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