Santen is a specialized life sciences company with a proud 130-year heritage focused exclusively on ophthalmology. As a Japan-originated, global company with our footprint in over 60 countries, we are dedicated to delivering innovative treatments and digital solutions for eye health and addressing vision-related social issues for people around the world. 

Santen Thailand is expanding and we are looking for a talented and dedicated Senior Medical Scientific Liaison to join our team in Bangkok. 

Basing in Bangkok and reporting to the Regional Medical Affairs Manager (based in Hong Kong), the Senior Medical Science Liaison will serve as a strategic bridge between the clinical community and our internal teams. You won’t just manage relationships; you’ll lead them—leveraging deep scientific expertise to engage KOLs, shape therapeutic strategy, and drive the adoption of life-changing products. As a senior member of the Medical Affairs team, you’ll also act as a mentor, elevating the performance of the MSL team through expert guidance and leadership.

What you will do

KOL Engagement and Relationship Management

• Identify, establish, and maintain productive relationships with KOLs, healthcare professionals, and academic institutions within the assigned therapeutic area.
• Collaborate with KOLs to gather insights, feedback, and medical/ scientific information to inform the company's medical affairs and commercial strategies and research initiatives.
• Able to implement and manage Early Access Programs or Compassionate Use Programs, with a key focus on patient centricity.
• Provide mentorship and guidance to other MSLs on effective KOL engagement and relationship management.

Scientific Communication and Education

• Disseminate relevant and up-to-date scientific and medical information to HCPs, KOLs, and internal stakeholders, ensuring accurate and compliant communication.
• Respond to medical inquiries (including unsolicited off-label inquiries) from healthcare professionals and KOLs, providing evidence-based and scientifically sound information about products, clinical data, and disease management.
• Plan and deliver scientific presentations and educational programs for healthcare professionals and internal teams, keeping them informed about the latest developments in the therapeutic area.

Clinical Research Support

• Collaborate with clinical development teams to provide senior-level medical input on study protocols, study design, and data analysis plans to ensure alignment with global or regional strategy and objectives.
• Support the identification and recruitment of investigators for clinical trials and observational studies.
• Facilitate the communication of study results to internal and external stakeholders and assist in interpreting the clinical significance of data.

Cross-functional Collaboration

• Contribute to the development and execution of medical affairs plans, including medical publications and medical information strategies.
• Work closely with cross-functional teams, including marketing, sales, and regulatory affairs, to provide in-depth medical insights and support product launch and life-cycle management activities.
• Participate in medical and scientific conferences, symposia, and congresses to stay abreast of the latest scientific advancements and represent the company's interests.

Compliance and Regulatory

• Ensure all activities and interactions adhere to industry regulations, company policies, and compliance guidelines.
• Maintain a thorough understanding of relevant laws, regulations, and codes of conduct governing medical affairs activities.

Leadership and Team Development

• Provide leadership and mentorship to less experienced MSLs, assisting them in their professional growth and development.
• Foster a collaborative and supportive team environment, encouraging knowledge sharing and continuous learning within the medical affairs team.

What you will bring to the role

• Advanced degree in a relevant life sciences field (e.g., MD, PharmD, MPH, PhD).
• Significant experience (>5 years) in the pharmaceutical/ biotech industry, clinical practice, or academia,  preferably within ophthalmology.
• Proven leadership and mentorship skills, with the ability to guide and develop junior team members.
• Exceptional scientific acumen and ability to understand and interpret complex clinical data.
• Excellent communication and presentation skills, with the ability to effectively communicate scientific information to diverse audiences.
• Demonstrated success in building and maintaining influential relationships with external stakeholders.
• In-depth knowledge of regulatory guidelines and compliance requirements in the pharmaceutical industry.
• Demonstrated ability to work collaboratively in a cross-functional team environment.
• Strong organizational and time-management skills to manage multiple projects and priorities effectively.
• Fluent English, spoken & written
• Ability to travel based on business needs