Santen is a specialized life sciences company with a proud 130-year heritage focused exclusively on ophthalmology. As a Japan-originated, global company with our footprint in over 60 countries, we are dedicated to delivering innovative treatments and digital solutions for eye health and addressing vision-related social issues for people around the world. 

Santen Thailand is expanding and we are looking for a talented and dedicated Senior Medical Scientific Liaison to join our team in Bangkok. 

As a Senior Medical Science Liaison, you’ll serve as a strategic bridge between the clinical community and our internal teams. You won’t just manage relationships; you’ll lead them—leveraging deep scientific expertise to engage KOLs, shape therapeutic strategy, and drive the adoption of life-changing products. As a senior member of the Medical Affairs team, you’ll also act as a mentor, elevating the performance of the MSL team through expert guidance and leadership.

What you will do

KOL Engagement and Relationship Management

• Identify, establish, and maintain productive relationships with KOLs, healthcare professionals, and academic institutions within the assigned therapeutic area.
• Collaborate with KOLs to gather insights, feedback, and medical/ scientific information to inform the company's medical affairs and commercial strategies and research initiatives.
• Able to implement and manage Early Access Programs or Compassionate Use Programs, with a key focus on patient centricity.
• Provide mentorship and guidance to other MSLs on effective KOL engagement and relationship management.

Scientific Communication and Education

• Disseminate relevant and up-to-date scientific and medical information to HCPs, KOLs, and internal stakeholders, ensuring accurate and compliant communication.
• Respond to medical inquiries (including unsolicited off-label inquiries) from healthcare professionals and KOLs, providing evidence-based and scientifically sound information about products, clinical data, and disease management.
• Plan and deliver scientific presentations and educational programs for healthcare professionals and internal teams, keeping them informed about the latest developments in the therapeutic area.

Clinical Research Support

• Collaborate with clinical development teams to provide senior-level medical input on study protocols, study design, and data analysis plans to ensure alignment with global or regional strategy and objectives.
• Support the identification and recruitment of investigators for clinical trials and observational studies.
• Facilitate the communication of study results to internal and external stakeholders and assist in interpreting the clinical significance of data.

Cross-functional Collaboration

• Contribute to the development and execution of medical affairs plans, including medical publications and medical information strategies.
• Work closely with cross-functional teams, including marketing, sales, and regulatory affairs, to provide in-depth medical insights and support product launch and life-cycle management activities.
• Participate in medical and scientific conferences, symposia, and congresses to stay abreast of the latest scientific advancements and represent the company's interests.

Compliance and Regulatory

• Ensure all activities and interactions adhere to industry regulations, company policies, and compliance guidelines.
• Maintain a thorough understanding of relevant laws, regulations, and codes of conduct governing medical affairs activities.

Leadership and Team Development

• Provide leadership and mentorship to less experienced MSLs, assisting them in their professional growth and development.
• Foster a collaborative and supportive team environment, encouraging knowledge sharing and continuous learning within the medical affairs team.

What you will bring to the role

• Advanced degree in a relevant life sciences field (e.g., MD, PharmD, MPH, PhD).
• Significant experience (>5 years) in the pharmaceutical/ biotech industry, clinical practice, or academia,  preferably within ophthalmology.
• Proven leadership and mentorship skills, with the ability to guide and develop junior team members.
• Exceptional scientific acumen and ability to understand and interpret complex clinical data.
• Excellent communication and presentation skills, with the ability to effectively communicate scientific information to diverse audiences.
• Demonstrated success in building and maintaining influential relationships with external stakeholders.
• In-depth knowledge of regulatory guidelines and compliance requirements in the pharmaceutical industry.
• Demonstrated ability to work collaboratively in a cross-functional team environment.
• Strong organizational and time-management skills to manage multiple projects and priorities effectively.
• Fluent English, spoken & written
• Ability to travel based on business needs