Santen is a specialized life sciences company with a proud 130-year heritage focused exclusively on ophthalmology. As a Japan-originated, global company with our footprint in over 60 countries, we are dedicated to delivering innovative treatments and digital solutions for eye health and addressing vision-related social issues for people around the world. 

- Develops and maintains relationship between Santen and our customers, including doctors, nurses

and other healthcare professionals, maintain customer satisfaction No. 1 among competitors

- Develops strategy and achieves sales target of the assigned territory

- Responsible products: Full line RX products

Driving Sales Results:

- Approach healthcare professionals (doctors, pharmacists, nurses, etc.) in hospitals and clinics to

introduce Santen products. Initiate and implement sales activities based on compliance rules, as well

as follow-up actions.

- Achieve sales objectives of assigned product portfolio and territory.

- Initiate, implement and follow up sales activities and logistics effectively and professionally

- Regularly visit, consult and explain the key features and benefits of Santen products to enable

doctors to understand how to use them in patient prescriptions.

- Efficient account management, protect legacy products, and maximize listing opportunities for new

products.

- Provide insights and sound counterarguments regarding competitor differences

- Proactively collects market and competitor information and share with internal stakeholders at high

accuracy.

- Strong salesmanship with good analytical skills.

- Strong desire to excel and win.

- Pursue industry leadership.

- Any other ad-hoc responsibilities may be assigned by immediate superior from time to time.

Customer Satisfaction and Internal Collaborations:

- Ensure customer satisfaction with Santen products, services, coverage, professional support, etc.

- Support in the implementation of the marketing strategy through participation in conferences,

symposium, product launches and other awareness-building events. Execute marketing strategies to

extend business, able to make individual and group presentations.

- KOL management: manage key accounts, deliver scientific/product messages to doctors, build

relationships with KOLs and find listing opportunity in medical institutions.

- Make effort to obtain and improve the necessary knowledge and skills on sales and treatment

practice and products by company training and team learning as well as self-studying.

- Work as a team across Santen Pharmaceutical TW

- Serve as a role model for other reps within Santen, demonstrating commitment to Santen's vision and

values.

- Bachelor degree, science discipline will be an advantage

- Must have at least 2 years as a Medical Representative in pharmaceutical company.

- Understands medical and healthcare industry

- Proactive, positive, strategic and result-oriented

- Excellent interpersonal skills and negotiation skills

- Good problem-solving abilities

- Mature and can work independently for business objectives and customer satisfaction

- Also work as good team player to achieve common goals

- Familiar with PC software

- Experience in both hospital and GP channels

Grow your career at Santen

A career at Santen is an opportunity to make a difference. Through our long-term vision outlined in Santen 2030, we are committed to be a Social Innovator - addressing the social and economic needs of people with visual impairments. We have team members around the world using their diverse talents to unlock new modalities and drive innovations for patient outcomes, education and treatment. At Santen, we believe in empowering all our team members with flexible ways of working and a highly inclusive work environment.

The Santen Group is an Equal Opportunity Employer.  We are committed to building diverse teams and ensuring a safe and inclusive physical and virtual workplace for every one of our team members. All employment decisions are based on business needs, role requirements and individual qualifications regardless of race, color, ethnicity, national origin/ancestry, religion, sexual orientation, gender, gender identity/ expression, age, disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

If you require any kind of accommodation during our recruitment process, please let the recruiter from our team know.

*Please note that team assignments may be subject to future changes