Santen is a specialized company with a proud 130-year heritage focused exclusively on eye health. As a Japan-originated, global company with our footprint in over 60 countries and regions, our mission is to provide essential and significant value to patients and society through our products and services created from our expertise in ophthalmology and from the patient’s perspective.

In this dual-role position, you will act as a trusted partner for both employees and the business, balancing HR administration and employee support (70%) with office management and workplace operations (30%).

You will contribute to creating a positive, compliant, and high-performing workplace culture while ensuring efficient day-to-day office operations and employee services.

What you’ll be doing

HR Generalist (70%)

• Serve as the first point of contact for employees regarding HR administration, policies, and day-to-day support
• Manage onboarding and offboarding activities, ensuring a smooth and engaging employee experience
• Coordinate personnel administration processes including payroll inputs, attendance, benefits, insurance, and employee documentation
• Support recruitment activities in collaboration with external partners and actively participate in interviews
• Coordinate training administration, welfare activities, and employee-related reporting in partnership with Finance and external providers
• Support initiatives related to Gender Equality Certification, employee engagement, and internal HR projects
• Ensure compliance with local labor regulations, occupational health & safety requirements, and company policies

Office Management & General Services (30%)

• Oversee office operations and supervise Back Office Support activities to ensure an efficient and welcoming workplace
• Manage suppliers and external service providers including facilities, catering, maintenance, IT, and mobile services
• Coordinate purchase orders, office budget tracking, and cost management activities
• Act as the local point of contact for office IT equipment and employee work tools
• Support the organization of internal meetings, events, and team-building initiatives
• Manage company car fleet administration and relationships with leasing providers
• Ensure office processes align with regional General Affairs and company standards

What You Bring

• Bachelor’s degree in Human Resources, Business Administration, Economics, Law, or a related field
• 4-5 years of experience in HR Operations, HR Administration, Office Management, or similar roles
• Experience within an international or structured organization is preferred
• Exposure to payroll coordination, employee lifecycle management, and supplier management
• Experience working with external vendors such as payroll providers, recruitment agencies, leasing companies, or consultants
• Knowledge of office operations, facilities coordination, and general services management
• Experience supporting Gender Equality or DE&I initiatives is considered a strong plus
• Fluency in Italian and a good command of English

Grow your career at Santen

A career at Santen is an opportunity to make a difference. Through our long-term vision outlined in Santen 2030, we are committed to be a Social Innovator - addressing the social and economic needs of people with visual impairments. We have team members around the world using their diverse talents to unlock new modalities and drive innovations for patient outcomes, education and treatment. At Santen, we believe in empowering all our team members with flexible ways of working and a highly inclusive work environment.

The Santen Group is an Equal Opportunity Employer.  We are committed to building diverse teams and ensuring a safe and inclusive physical and virtual workplace for every one of our team members. All employment decisions are based on business needs, role requirements and individual qualifications regardless of race, color, ethnicity, national origin/ancestry, religion, sexual orientation, gender, gender identity/ expression, age, disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

If you require any kind of accommodation during our recruitment process, please let the recruiter from our team know.