The Project Manager will be responsible for managing multiple client projects simultaneously. They will also be responsible for participating in internal projects as needed. This role is responsible for scope management, change management, estimating impacts of scope change (timeline and cost) as well as managing project resources. The expectation is that the Project Manager role becomes proficient in the details of how the system works so that they can provide user training, size customization requests accurately, prioritize the work, anticipate the risks and be able to understand complex issues that arise from the client.

Skills required

• Evaluate client requirements against project scope and manage project plan and schedule.

• Ensure customer satisfaction through follow-up, client responsiveness, and thorough communication.

• Responsible for managing client expectations.

• Ability to manage multiple clients and projects/tasks simultaneously.

• Ability to command a group of individuals in a room quickly and be assertive in a public environment.

• Strong internal communication skills including ability to work with all levels of the organization.

• Bring your troubleshooting skills; responsibility for detecting potential issues and implementing solutions when issues threaten to delay the timeline or impact the budge or business operations

Qualifications

• 4+ years related experience and/or training

• Excellent English required.

• Bachelor’s degree preferred.

• Strong knowledge of Microsoft Suite (Excel, Word, PowerPoint, Outlook, MS Project and Visio)

• Being comfortable working with MS-SQL is a big plus