Packaging & Applications Technician

  • 5224 Snapfinger Woods Dr., Decatur, GA, United States
  • Full-time

Company Description

Kliklok LLC., a subsidiary of Syntegon Technology with its global headquarters based near Stuttgart, Germany. Syntegon Technology employs approximately 6,500 associates at 30 plus worldwide locations. Syntegon designs, develops and produces hi-tech packaging solutions (machines, systems, and after sales service) for the pharmaceutical and food industries.

Job Description

SUMMARY: Responsible for, testing, analyzing, maintaining, repairing and training on Syntegon automated packaging equipment and associated products. Provide customers with excellent technical customer service and ensure complete satisfaction. This position has a direct and significant impact on maintaining our customer base as well as growing new business for Syntegon Technology in North America.


  • Responsible for the set-up and demonstration of test lab equipment, along with the production of sample packages for customer and market evaluation.
  • Train customers on proper operation, maintenance and safety rules of customer equipment.
  • Assist production with final machine testing and checkout. Coordinate development activities/ upgrades for updating & improving machine functionality.
  • Provide support to customers, Customer Service and Sales, and support all aspects of operating controls systems, equipment and machinery. Interact with Sales Managers/Project Managers on customer equipment concerns & updates.
  • Work in tight quarters; on top and underneath equipment and stand, stoop, kneel and bend continuously (approx. 66%). Lift up to 50 lbs.
  • All test data and information relative to tests must be documented and filed in a thorough, analytical manner for future use by our engineering, manufacturing, sales and service departments.
  • All other Duties assigned to you by your Manager



  • Must have a minimum of a 2+ year degree in Mechatronics, Automation or Field Service
  • Must have at least 2+ years of Packaging Machinery Installation experience 


  • Advanced Controls/Programming experience a plus

Additional Information

Syntegon Technology is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives

  • FIRST Robotics (For Inspiration and Recognition of Science and Technology)
  • AWIM (A World In Motion)

By choice, we are an Equal Opportunity Employer committed to a diverse workforce.

NOTE: All official Syntegon job postings can be found at  Successful candidates asked to participate in the hiring process should expect to speak to the hiring team by telephone and in person at one of our Syntegon office locations (Decatur, Oldsmar, Raleigh, New Richmond, Minneapolis and Allendale) prior to the job offer.

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