Assistant Manager/Senior Engineer - Service

  • Loutolim Ponda Rd, Cortalim, Goa, India
  • Full-time

Company Description

Syntegon Technology is a leading global process and packaging technology provider. Formerly the packaging division of the Bosch Group, the company, headquartered in Waiblingen (Germany), has been offering complete solutions for the pharmaceutical and food industries for over 50 years. More than 6,100 employees at 30 locations in more than 15 countries generated a total revenue of 1.3 billion euros in 2018. The portfolio of intelligent and sustainable technologies includes stand-alone machines, as well as complete systems and services. Fields of application in the pharmaceutical industry are the production, processing, filling, inspection and packaging of liquid and solid pharmaceuticals (e.g. syringes and capsules). In the food industry, the portfolio includes process technology for confectionery as well as packaging solutions for dry foods (e.g. bars, bakery products and coffee), frozen foods and dairy products

Job Description

1.       Provide on-site support of installation, validation and commissioning of Confectionary packaging machines for applications like Hard boil sugar candy jelly Gum application and cooking line

2.       Meeting with clients on electrical and mechanical automation needs.

3.       Test of automated systems for efficiency, safety and reliability.

4.       Travelling to client’s location to solve the software and electrical related issues.

5.       Perform hands on on-site troubleshooting, service and repairs

6.       Provide on-site training to the customer

7.       Interface with cross-functional work teams such as Engineering, Manufacturing and Customer Support.

8.       Develop service technical documentation

9.       Generate service revenue through AMCs and automation service proposal

10.   Timely and professionally handle field service calls and issues arising from the field service visits

11.   Create and maintain service information in the company enterprise database


Degree/Diploma in Electrical / Mechatronics having 5 - 10 years’ experience in servicing on confectionary machines.

Working knowledge and ability test and troubleshoot electrical analog and digital circuits.


Basic knowledge on PLC programming and HMI development on Allan-Bradley, Siemens, Beckhoff and Rexroth platforms.

Knowledge on Servomotors and Servo drives programming & Trouble shooting.

Additional Information

Good communication skill (both written and oral) with good inter personal skills and excellent analytical skills


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