Process Owner Expert Service Center for technology-related processes (m/f/d)

  • Industriestrasse 8, 8222 Beringen, Switzerland
  • Employees can work remotely
  • Full-time

Company Description

We are ready to try something new. Are you?

We at Syntegon Technology are already developing sustainable overall solutions for the pharmaceutical and food industries. As an independent company, which emerged from the Bosch Group, 6000 experienced employees in over 15 countries are working to further expand our leading position as a supplier of process and packaging technology. Use your passion and commitment to contribute to a better quality of life around the world and to actively shape our future.

Take the first step ! Apply now

Job Description

As a process owner, you are responsible for aligning the processes in our Expert Service Center (ESC). Your focus is on the areas of service construction and technical training. In addition, we offer you scope for your own ideas and independence.

  • The worldwide analysis improvement and rollout of the ESC processes falls within your area of ​​responsibility.
  • You define interfaces between the ESC and our areas of Service Supply Chain, Digital Solutions, Product Management and New Equipment with the adjacent organizations.
  • In order to support the management of our technology clusters, you promote the creation of synergies in the individual clusters and support the implementation.
  • In addition, you promote cooperation and the exchange of knowledge in our areas and locations.
  • The definition of interfaces and processes to our IT systems expand your range of tasks.
  • You will support our IT departments in aligning the IT landscape in the service area and represent the ESC in IT projects.


  • You have a degree in engineering with additional business administration studies
  • You have several years of experience (at least 5 years) in the field of service or a similar role, preferably in the process and packaging industry
  • You are characterized by well-founded technical knowledge in special machine construction as well as business knowledge
  • You are a master of customer orientation and problem solving and enjoy working across functions
  • You have knowledge of project management and act with a high degree of persuasiveness, productivity and communication skills
  • You have some experience in the area of ​​process optimization
  • You communicate fluently in English (spoken / written) 
  • Occasional willingness for worldwide travels

Additional Information

Your benefits:

  • This position can be filled in any European Syntegon plant
  • Benefit from a medium-sized company that operates globally
  • We live the passion for our products

Do you have any questions about the application process?
Tobias Weymans (HR department)
[email protected]

Do you have technical questions about the job?
Silke Widerspick (Manager)
[email protected]

Syntegon is a global employer for whom diversity in the company is an important concern. We expressly welcome an environment in which all employees are equal regardless of gender, age, origin, religion, disabilities, sexual orientation and gender identity. If only the masculine form is used in this job advertisement, this serves for better readability and refers to people of any gender.

Bei Syntegon am Standort Beringen sind wir über alle Hierarchiestufen hinweg per Du. Aus diesem Grund führen wir auch den Rekrutierungsprozess in der DU Form. Gerne kannst Du uns in deinen Bewerbungsunterlagen mit unseren Vornamen ansprechen.

Syntegon ist ein globaler Arbeitgeber dem die Vielfalt im Unternehmen ein wichtiges Anliegen ist. Wir begrüßen ausdrücklich ein Umfeld, in dem alle Mitarbeitenden ungeachtet des Geschlechts, Alters, der Herkunft, der Religion, Behinderungen, sexueller Orientierung und geschlechtlicher Identität gleichwertig sind. Sofern in dieser Stellenanzeige ausschließlich die männliche Form verwendet wird, dient dies einer besseren Lesbarkeit und bezieht sich auf Personen jeglichen Geschlechts.

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