Senior Executive - Merchandising Operations
- Full-time
Company Description
About the Team - Swiggy Dineout is building India’s largest dining out platform that processes more than 100M diners for its partner restaurants across its network for 21000 restaurants in 34 cities and growing. We are striving to augment our consumer promise of enabling unparalleled convenience by helping diners explore restaurants across all categories - from QSRs, cafes, casual dining, premium, fine dining and more and offer the widest range of offers on restaurant bills through easy payments on the app. We are on a mission to change the way India dines out. If you are a foodie and equally passionate to redefine the experience of dining out, join our team to be a part of the Swiggy ride! Dineout is present in 34 cities across India and we have partnerships with more than 21,000 restaurant partners where users can save up to 40% on their dining bills when they pay their restaurant bills using the dine out feature on the Swiggy app.
Job Description
Key Responsibilities
Operations Configuration
Own the end-to-end setup and execution of Dineout, including spotlights, banners, open collections, and Experience Points (XPs).
Ensure timely and accurate implementation across all verticals while maintaining high operational standards.
Cross-Functional Collaboration
Collaborate closely with Design, Content, Engineering, Product, and Business teams to deliver updates within defined timelines.
Maintain operational discipline and ensure alignment with business goals and launch schedules.
Layout & Widget Management
Manage and continuously enhance widgets and vertical layouts to improve visibility, user engagement, and platform consistency.
Drive updates to cluster and homepage widgets based on evolving business requirements.
Quality Control
Conduct thorough QA checks on data, creative IDs, and event configurations.
Minimize errors and ensure high-quality content delivery and seamless user experience.
Business Planning & Stakeholder Communication
Participate in business planning discussions and manage stakeholder communications.
Work closely with Business Development teams to capture, prioritize, and deliver spotlight setup requests on time.
Creative Asset Coordination
Coordinate with in-house and external design teams to ensure timely production and delivery of creative assets.
Maintain quality standards while meeting fast-paced business requirements.
Additional Information
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.
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