Background

Since 1976, St. Joseph Center has been meeting the needs of low-income and homeless individuals and families in Venice and throughout Los Angeles County.  The Center is a 501(c)(3) nonprofit community organization that assists people without regard for religious affiliation or lack thereof through 20+ programs in four pillars of service: Outreach and Engagement, Housing Services, Mental Health, and Education and Vocational Training.  St. Joseph Center serves more than 10,000 people each year. 

Brief Description of Principal Activities

Multifaceted intervention, prevention, mental health, and housing assistance is offered through street outreach and 9 service sites throughout Los Angeles County. St. Joseph Center also provides on-site services at five permanent supportive housing developments, and will provide services at an additional six more sites in the coming year.  St. Joseph Center’s total holistic approach to services provide our clients with the help they need to regain their stability.

Job Summary

The FRT Case Manager serves as a team member with several social service professional and paraprofessional staff ensuring the delivery of quality care as well as adhering to the mission of St. Joseph Center. The FRT Case Manager works to provide services to homeless families on the Westside of Los Angeles.

ESSENTIAL DUTIES & RESPONSIBILITIES

The FRT Case Manager’s key areas of responsibility and duties include:

• Act as the first point of contact for the family within the homeless family solutions system.
• Screen all homeless families referred through Los Angeles County 211 utilizing a standard prescreening triage tool. Based on gathered information, the FRT Case Manager will implement the immediate crisis housing plan including diversion to family and friends, placement in a shelter or transitional housing, and/or additional sources of assistance.
• Negotiate when needed with family, friends, and landlords to keep families out of the homeless system.
• Connect families to supportive services as needed including health, mental health, public entitlements, education and vocational training.
• Serve as an advocate or liaison for family with community organizations.
• Complete client intakes
• Assist and work closely with the Problem Solving team

Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.

QUALIFICATIONS

Knowledge, Skills & Abilities:

• Must be highly motivated and a self-starter. The ability to communicate with and relate to a diverse group of people including clients, community, and other staff. Must have excellent administrative and organizational skills.
• Working knowledge of the housing market and housing programs is desirable.
• Familiarity with issues surrounding mental illness and substance abuse is strongly preferred.
• The position requires an ability to work flexible hours including some early mornings and evenings.

Experience:

• One year of experience providing case management services with at risk population

Education:

• Bachelor degree from an accredited college or university in social work, human services or a related field. .A combination of education and experience may be substituted.

Direct Reports:

• This position has no direct supervisory responsibilities.

Computer Skills:

• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and widely supported internet browsers.

Certificates, Licenses and Registrations:

• Valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
• Valid automobile liability insurance.

Travel Requirements:

• Must be able to be in the office during drop in hours

Work Environment:

• The work environment will be primarily field based. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs.

EEO:

• St. Joseph Center (SJC) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics and any other protected category under federal law. In addition to federal law requirements, SJC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Status: Full-Time/Non-Exempt 

Salary: $22 - 22.50/hr

Employment with St. Joseph Center is contingent on completion of satisfactory background check.

For consideration, please submit cover letter and resume. St. Joseph Center is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, disability, or status as a protected veteran or any other protected status under state or federal law

All applicants for employment are invited to voluntarily self-identify their gender, race, ethnicity, and veteran status, by completing the EEO Information. Providing your EEO Information is voluntary and refusal to self-identify will not subject applicants to any adverse treatment. Similarly, applicants who do self-identify will not be subject to any adverse treatment based on the information they provide.

St. Joseph center invites you to review the current "EEO is The Law" poster as part of the application process. A link to the current poster is located here.

 https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf