Background

Since 1976, St. Joseph Center has been meeting the needs of low-income and homeless individuals and families in Venice and throughout Los Angeles County.  The Center is a 501(c)(3) nonprofit community organization that assists people without regard for religious affiliation or lack thereof through 20+ programs in four pillars of service: Outreach and Engagement, Housing Services, Mental Health, and Education and Vocational Training.  St. Joseph Center serves more than 10,000 people each year. 

Brief Description of Principal Activities

Multifaceted intervention, prevention, and education services are carried out at four sites on the Westside of Los Angeles.  St. Joseph Center’s integrated programs provide clients with concentrated and coordinated access to services according to the nature of their needs.

The Assistant Vice President of Programs serves as a team leader providing Program Department leadership and supervision to Senior Directors and others, ensuring the delivery of quality care while adhering to the mission of St. Joseph Center.

ESSENTIAL DUTIES & RESPONSIBILITIES 

The Assistant Vice President of Programs’ key areas of responsibility include: 

Key Areas of Responsibility:

• In collaboration with the Chief Program Officer, develop strategies and policies to ensure agency success.  Works closely with the CPO on the execution of all strategic goals and initiatives related to programs.
• The Assistant Vice President will work closely with programs by partnering with Senior Directors and other staff to ensure departmental goals are being met.
• Oversee program design from start to completion, including establishing deadlines, milestones, and processes.  Take the lead in the development of program and service models for mental health programs, homeless services, and vocational programs.
• Support a “no wrong door” approach to services where clients flow smoothly into a continuum of care; recognizing that those we serve are high-need and are in need of integrated services.  Embrace an empowering/strength-based approach to program design.
• Monitor operational compliance with policies to ensure the success of the programs.  Review program data at a macro level; provide analysis to inform best practices and ensure that programs are engaged in continuous process improvement on an ongoing basis.
• Approve budgets and monitor the financial performance of programs, including billing/drawing down of DMH contracts.
• Unitize reports from the Data and QA departments for outcome monitoring, program effectiveness, billing, and staff supervision.
• Leads by example, provides effective leadership, not by simply asserting authority, but instead by fostering trust through honesty and transparency.  Foster staff development to make sure that workloads are balanced.
• Provide guidance to the programs department with performance and outcome-based program initiatives that include developing written and verbal operational strategies and procedures when needed.     
• Be knowledgeable of the statement of works, program plans, milestones, metrics and budgets.
• Direct those in senior management to initiate and set goals for programs according to the strategic objectives of St. Joseph Center.
• Track and analyze issues, risks, and costs, and then proactively address and mitigate any potential deficiencies. 
• Communicate transparently and effectively with all members of the Senior Leadership Team. This includes being responsive to the requests of the Chief Program Officer and other needs of the Sr. Leadership Team within reasonable timeframes.
• Ensure program operations and activities adhere to funding, legal and contractual guidelines, and agency policies.
• Be responsive, and submit reports in a timely manner.
• Build upon relationships with local or continuum coalitions/boards, communities and stakeholders and represent St. Joseph Center or the region where we do work.

Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.

Knowledge, Skills & Abilities:

• Knowledge of local homeless and social service funded agencies and requirements, including Department of Health Services (DHS) Housing for Health, Department of Mental Health (DMH), and Los Angeles Housing Authority (LAHSA).
• Operate as an advocate for the underserved.
• Must exercise a creative, innovative approach in expanding the breadth of who SJC is.
• Be a forward-thinking active leader that continuously calibrates the Programs approach to ensure we’re rising to meet the scope, magnitude, and complexity of the homelessness crisis.  Show the ability to recognize the subtleties, nuances and contours involved in implanting change. 
• Strong knowledge of continuum of care and best practices regarding service linkage.
• Strong working knowledge of mental health and substance abuse issues.
• Must be highly motivated and a self-starter. The ability to communicate with and relate to a diverse group of people including chronically homeless clients, community, and other staff. 
• Must have excellent leadership, administrative and organizational skills. 
• Strong public speaking skills with the ability to represent SJC in multiple venues, such as conferences, stakeholder meetings, and funder convening.
• Demonstrated ability to manage and supervise professional staff while handling multiple tasks and relating to diverse groups.
• Strong knowledge and experience of preparing and analyzing program budgets from various funding sources.

Experience:

• Minimum of ten years of experience and strong commitment to providing services to homeless or low-income individuals or families, those with mental health needs and/or other special-needs populations.
• Demonstrated success in collaborating with partner agencies and convening meetings with other community organizations.
• Minimum of three to five years of supervisory experience of management level staff.
• Lived Experience is a plus.
• Experience with outreach teams is a plus.
• Must have experience interacting with city and government officials, especially as it relates to advocating for social service programs.

Education:

• LCSW/LMFT or Master’s degree in social work, psychology, public health, public policy, or similar.

Direct Reports:

• Oversee a team of Directors (This will be a transition, to take place as determined)
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Computer Skills:

• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook)
• Ability to use widely supported internet browsers.

Certificates, Licenses and Registrations:

• Valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
• Valid automobile liability insurance.

Travel Requirements:

• Travel to meetings at multiple St. Joseph Center sites, meetings with elected officials and funders, and to community partner locations as needed.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs.

Status: Full-time/Exempt

Pay Range: $140,000 and up

At St. Joseph Center, pay ranges are set using the best available market data for the job at the required location. To determine salary for a candidate, we consider the candidate's skills and capabilities for the job compared with expectations for the position.

Employment with St. Joseph Center is contingent on completion of satisfactory background check.

For consideration, please submit cover letter and resume. St. Joseph Center is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, disability, or status as a protected veteran. All applicants for employment are invited to voluntarily self-identify their gender, race, ethnicity, and veteran status, by completing the EEO Information. Providing your EEO Information is voluntary and refusal to self-identify will not subject applicants to any adverse treatment. Similarly, applicants who do self-identify will not be subject to any adverse treatment based on the information they provide.

St. Joseph center invites you to review the current "EEO is The Law" poster as part of the application process. A link to the current poster is located here.

 https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf