Background

Since 1976, St. Joseph Center has been meeting the needs of low-income and homeless individuals and families in Venice and throughout Los Angeles County.  The Center is a 501(c)(3) nonprofit community organization that assists people without regard for religious affiliation or lack thereof through 20+ programs in four pillars of service: Outreach and Engagement, Housing Services, Mental Health, and Education and Vocational Training.  St. Joseph Center serves more than 10,000 people each year. 

Brief Description of Principal Activities

Multifaceted intervention, prevention, and education services are carried out at four sites on the Westside of Los Angeles.  St. Joseph Center’s integrated programs provide clients with concentrated and coordinated access to services according to the nature of their needs.

St. Joseph Center, a multi-program social service agency is recruiting a Program Manager. Serving as a team leader while adhering to the mission of St. Joseph Center, the Program Manager is responsible for providing both administrative and clinical supervision to the program and program staff as well as overseeing day-to-day operations of the program.

Essential Duties and Responsibilities

Essential Duties: 

▪ Provide clinical and administrative supervision to all program/department staff

▪ Oversee service delivery consulting regularly with the Assistant Director regarding quality control issues to maintain the highest standard of services    

▪ Along with the Assistant Director, manage program activities assure timely completion of progress notes and all forms of related to the program(s)

▪ May provide assessment, crisis intervention, mental health and case management services to a small caseload of consumers  

▪ Collect statistics and prepare reports for funders and internal agency use

▪ Coordinate the development of cooperative relationships with other service providers, police and public safety officers and/or any other community resources.     

▪ Participating in other St. Joseph Center community, administrative and fundraising activities as necessary    

▪ Participate in appropriate contract related meetings   

▪ Monitor weekly and monthly staff productivity   

▪ Along with the Assistant Director, develop, review and revise, as necessary, all administrative policies and procedures in keeping with program requirements    

▪ Along with the Assistant Director, create a program budget and monitor spending during the fiscal year

Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, not is it expected that all similar positions will be assigned every duty and responsibility.

Knowledge, Skills & Abilities:

▪ Licensure as an LMFT or LCSW in the state of California 

▪ Must be highly motivated and a self-starter.  The ability to communicate with and relate to a diverse group of people including clients, community, and other staff.  Must have excellent administrative and organizational skills.

▪ Demonstrate ability to manage and supervise professional and para-professional staff while handling multiple tasks and relating to diverse populations.

▪ Ability to handle computer applications including knowledge of WORD and EXCEL.

▪ Ability to handle electronic health records and other client databases.

▪ Current CDL required and clear DMV report required.

Experience:

▪ 2 years minimum management and supervisory experience.   

▪ Preferred experience providing mental health and substance abuse services in a community setting; experience working with the mentally ill/dually diagnosed population; para-professional and administrative staff

▪ Experience providing case management, mental health and substance use services in a community setting with homeless or at- risk populations 

Education:

▪ Degree from an accredited college or university in Social Work, Human Services, or a related field

Direct Reports:

▪ Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Computer Skills:

▪ Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).

▪ Ability to use widely supported internet browsers.

▪ Ability to use various electronic health records and other various databases.

Certificates, Licenses and Registrations:

▪ Valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. 

▪ Valid automobile liability insurance.

Travel Requirements:

▪ Travel to meetings at multiple St. Joseph Center sites and at community partners’ locations as needed.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs.

Benefits:

• 403(b), including 403(b) match up to 5%
• 3 weeks vacation
• 13 paid holidays + a Winter Hiatus between Christmas and New Years
• Paid time off
• Health, Dental, and Vision insurance
• Life insurance
• Referral program
• Employee Assistance Program (EAP)

Status: Full time/Exempt

Pay Range: $70,000 - $75,000/year

At St. Joseph Center, pay ranges are set using the best available market data for the job at the required location. To determine salary for a candidate, we consider the candidate's skills and capabilities for the job compared with expectations for the position.

Employment with St. Joseph Center is contingent on completion of satisfactory background check.

For consideration, please submit cover letter and resume. St. Joseph Center is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, disability, or status as a protected veteran. All applicants for employment are invited to voluntarily self-identify their gender, race, ethnicity, and veteran status, by completing the EEO Information. Providing your EEO Information is voluntary and refusal to self-identify will not subject applicants to any adverse treatment. Similarly, applicants who do self-identify will not be subject to any adverse treatment based on the information they provide.

St. Joseph center invites you to review the current "EEO is The Law" poster as part of the application process. A link to the current poster is located here.

 https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf