Faith Based Coordinator - Client Engagement (CES)

  • Full-time

Company Description

Background

Since 1976, St. Joseph Center has been meeting the needs of low-income and homeless individuals and families in Venice and throughout Los Angeles County.  The Center is a 501(c)(3) nonprofit community organization that assists people without regard for religious affiliation or lack thereof through 20+ programs in four pillars of service: Outreach and Engagement, Housing Services, Mental Health, and Education and Vocational Training.  St. Joseph Center serves more than 10,000 people each year. 

Brief Description of Principal Activities

Multifaceted intervention, prevention, and education services are carried out at four sites on the Westside of Los Angeles.  St. Joseph Center’s integrated programs provide clients with concentrated and coordinated access to services according to the nature of their needs.

Job Description

The Coordinated Entry System (CES) is the system in which individuals experiencing homelessness and organizations providing housing resources are linked in a systematic and efficient manner. As the lead agency for Westside Service Planning Area 5 (SPA 5), St. Joseph Center is entrusted to help coordinate the work of our valued partners in our mission to end homelessness in our region and beyond. The Faith Based Coordinator is a hybrid position. The Coordinator provides leadership and support to systems alignment initiatives between faith-based community and CES. The coordinator is responsible for supporting and enhancing the connections between the faith-based organizations and CES service providers. Through partnerships, the coordinator will identify and implement strategies for enhancing collaboration and improve coordination between CES, mainstream systems and faith-based organizations. Under the supervision of the CES Regional Coordinator the SPA 5 CES Faith Based Coordinator is responsible for the following activities:

Qualifications

ESSENTIAL DUTIES & RESPONSIBILITIES

Essential Duties:

  • Create and maintain an ongoing relationship with executive administration and program staff at faith-based organization (FBOs), collaboratives, and coalitions.
  • Lead projects that test and implement new strategies that improve access to Problem Solving resources and strengthen CES linkages with the faith-based community.
  • Oversee system pathways linking FBO referrals and services to interim and supportive housing resources.
  • Participate in community forums regarding the intersection of homelessness and the faith-based community.
  • Conduct presentations on CES to FBOs as needed.
  • Support SPA Regional Coordination and collaboration with FBOs to strengthen service delivery for homeless services in each region.
  • Conduct overall strategic coordination, presentations, capacity building, training, and best practices technical assistance to existing and prospective CES Participating Agencies and Faith Based Organizations.
  • Maintain up-to-date knowledge of Interim Guidance, system components, best practices in homeless services, and regional resources.
  • Support projects, pilots, and City and County strategies as necessary.
  • Prepare periodic reports to track progress of strategic goals and evaluate work performed.
  • Work with other system coordinators to support coordination between systems.
  • Understand other St. Joseph Center department roles, identify cross-functional support, and engage necessary departments to accomplish work.
  • Represent St. Joseph Center at official functions and events in the community.
  • Support CES team when needed in the community and with community based organizations.

Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.

QUALIFICATIONS

Knowledge, Skills & Abilities:

  • Knowledge and understanding of policy, systems and local programs that impact homeless persons and related public funding sources, regulations, requirements and procedures.
  • Experience interacting with a number of systems that affect the lives of people experiencing homelessness in Los Angeles.
  • Knowledge, awareness, and exercise of cultural competency when collaborating with faith-based organizations and networks.
  • Knowledge and experience in religious studies or faith-based ministries.
  • Experience both in program development and capacity building preferred.
  • Knowledge of documentation practices and reporting procedures for programs.
  • Knowledge of federal policy and program guidelines for CES
  • Knowledge of complex, public systems of care for homeless populations, including mainstream resources.
  • Ability to establish excellent relationships and work cooperatively with individuals, groups and organizations diverse in mission, composition, function, capacity and geographic location.
  • Ability to effectively facilitate productive discussion among diverse stakeholder groups.
  • Ability to quickly grasp concepts and apply them to solve complex social problems.
  • Ability to articulate and strategically pursue new ideas to improve homeless systems.
  • Ability to think critically and strategically.
  • Strong written, verbal, and presentation communication skills. Ability to communicate clearly.
  • Strong time management skills and the ability to multi-task and prioritize in a fast-paced environment, while exercising sound judgment.
  • Demonstrate a sense of urgency, responsiveness, and attention to detail.

Experience:

  • Significant experience providing street-based homeless services, preferably on the Westside.
  • Demonstrated knowledge and experience with Harm Reduction, Motivational Interviewing, Critical Time Intervention, and Housing First.

Education:

  • Bachelor’s Degree is strongly preferred in fields related to Policy, Public Administration, Public Health, Business, Social Welfare/Work or Religious Studies.

Direct Reports:

  • This position has no direct supervisory responsibilities.

Computer Skills:

  • Computer literacy required.  Must be proficient in Internet research, database programs and be willing to learn other applications. Experience with Homeless Management Information Systems highly desirable.
  • High proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and widely supported internet browsers.

Certificates, Licenses and Registrations:

  • Valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
  • Valid automobile liability insurance.

Travel Requirements:

  • Travel to and from work site and to other appointments as needed.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs.

Additional Information

Status: Full time/Exempt

Salary: DOE

Employment with St. Joseph Center is contingent on completion of satisfactory background check.

For consideration, please submit cover letter and resume. St. Joseph Center is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, disability, or status as a protected veteran. All applicants for employment are invited to voluntarily self-identify their gender, race, ethnicity, and veteran status, by completing the EEO Information. Providing your EEO Information is voluntary and refusal to self-identify will not subject applicants to any adverse treatment. Similarly, applicants who do self-identify will not be subject to any adverse treatment based on the information they provide.

St. Joseph center invites you to review the current "EEO is The Law" poster as part of the application process. A link to the current poster is located here.

 https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf