Background

Since 1976, St. Joseph Center has been meeting the needs of low-income and homeless individuals and families in Venice and throughout Los Angeles County.  The Center is a 501(c)(3) nonprofit community organization that assists people without regard for religious affiliation or lack thereof through 20+ programs in four pillars of service: Outreach and Engagement, Housing Services, Mental Health, and Education and Vocational Training.  St. Joseph Center serves more than 10,000 people each year. 

Brief Description of Principal Activities

Multifaceted intervention, prevention, mental health, and housing assistance is offered through street outreach and 9 service sites throughout Los Angeles County. St. Joseph Center also provides on-site services at five permanent supportive housing developments, and will provide services at an additional six more sites in the coming year.  St. Joseph Center’s total holistic approach to services provide our clients with the help they need to regain their stability.

Job Summary

The Workforce Development Case Manager works as a team member with social service professional and paraprofessional staff ensuring the delivery of quality care in accordance to the rules and regulations established as well as adhering to the mission of St. Joseph Center. 

ESSENTIAL DUTIES & RESPONSIBILITIES

The Vocational Case Manager’s key areas of responsibility include: 

Key Areas of Responsibility:

• Provide therapeutic interventions to develop life skills, including, but not limited to money management, budgeting, accessing community resources, maintaining residence, and other skills as needed.
• Provide ongoing case management services that will ensure successful vocational goals, increase quality of life, and empower self-sufficiency.
• Provide advocacy and linkage to any needed or supportive services or resources, such as mental health, life skills training, self-help, volunteer services, job placement, etc.
• Implement case management plan goals emphasizing coordinated strategies for addressing behavioral and circumstantial issues that could impede successful engagement with vocational programming.   
• Provide ongoing assessment of client progress in attaining goal plans.
• Utilize a trauma informed, harm reduction, client focused and strengths based model.
• Respond to urgent requests for assistance from clients
• Develop close working relationships with all collaborating agencies and internal programs.
• Develop and maintain strong collaborative relationships with other service providers involved in the client’s care and development.

Essential Duties:

• Provide case management and supportive services to meet the needs of each individual.     
• Build trust and rapport with individuals and support with client engagement issues.
• Link clients to physical health, mental health, and other supportive services.  Assist clients to enroll in supportive benefit programs.
• Report on individual progress and case conference with program staff.
• Participate in case conferencing meetings and other community meetings.

Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.

Knowledge, Skills & Abilities:

• Must be highly motivated and a self-starter.  The ability to communicate with and relate to a diverse group of people including clients, community, and other staff.  Must have excellent organizational skills and the capability to work in a fast paced environment.   
• Strong knowledge of services and resources.  Demonstrated knowledge and experience with Trauma Informed Care, Harm Reduction, Motivational Interviewing.
• A bilingual background is a plus.
• The position requires an ability to work flexible hours including some early mornings and evenings.

Experience:

• Two years’ experience providing services to highly vulnerable populations.

Education:

• Bachelor’s degree from an accredited college or university in Psychology, Social Work, Human Services or a related field.

Direct Reports:

• This position has no direct supervisory responsibilities. 

Computer Skills:

• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook)
• Ability to use widely supported internet browsers.
• Ability to use electronic health records and other various electronic data bases.

Certificates, Licenses and Registrations:

• Valid California Class C Driver License.
• Valid automobile liability insurance.

Travel Requirements:

• Travel to client sessions, meetings at multiple St. Joseph Center sites, and at community partners’ locations as needed.

Status: Full-Time/Non-Exempt 

Salary: DOE

Employment with St. Joseph Center is contingent on completion of satisfactory background check.

For consideration, please submit cover letter and resume. St. Joseph Center is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, disability, or status as a protected veteran. All applicants for employment are invited to voluntarily self-identify their gender, race, ethnicity, and veteran status, by completing the EEO Information. Providing your EEO Information is voluntary and refusal to self-identify will not subject applicants to any adverse treatment. Similarly, applicants who do self-identify will not be subject to any adverse treatment based on the information they provide.

St. Joseph center invites you to review the current "EEO is The Law" poster as part of the application process. A link to the current poster is located here.

 https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf