Case Manager I - Mental Health Division

  • Full-time

Company Description

Background

Since 1976, St. Joseph Center has been meeting the needs of low-income and homeless individuals and families in Venice and throughout Los Angeles County.  The Center is a 501(c)(3) nonprofit community organization that assists people without regard for religious affiliation or lack thereof through 20+ programs in four pillars of service: Outreach and Engagement, Housing Services, Mental Health, and Education and Vocational Training.  St. Joseph Center serves more than 10,000 people each year. 

Brief Description of Principal Activities

Multifaceted intervention, prevention, mental health, and housing assistance is offered through street outreach and 9 service sites throughout Los Angeles County. St. Joseph Center also provides on-site services at five permanent supportive housing developments, and will provide services at an additional six more sites in the coming year.  St. Joseph Center’s total holistic approach to services provide our clients with the help they need to regain their stability.

Job Description

Job Summary

The Case Manager works as a team member with several social service professional and paraprofessional staff ensuring the delivery of quality care as well as adhering to the mission of St. Joseph Center.  

ESSENTIAL DUTIES & RESPONSIBILITIES

The Case Manager’s key areas of responsibility include:  

Key Areas of Responsibility: 

  • Provide assertive case management to assist vulnerable youth to re-engage in the educational system, attain economic viability and achieve personal resiliency.  

Essential Duties: 

  • Provide targeted outreach, engagement and education activities to Santa Monica youth that meet the criteria as “Opportunity Youth” services in order to increase education, economic viability, and personal resilience.      
  • Help prospective youth and their families access needed to community resources and supports.
  • Assist in establishing eligibility for services as defined by agency and funding sources.  
  • Perform routine assertive case management activities while working with other program staff providing services to clients.
  • Collaborate with partner agencies to ensure integrated services.  
  • Participate in regular Santa Monica Middle School Support Team meetings as well as agency and/or funders.
  • In conjunction with other staff, coordinate activities, recruit participants, arrange event logistics and provide staff support.  
  • Facilitate intake assessments to triage needs and set an initial care plan.
  • Attend meetings with youth and families pertaining to care plan goals, such as IEP meetings, SARBmeetings, intakes with other service providers, court dates, and more.
  • Apply a "whatever it takes" approach to advocate for youth and families and ensure they are connected to the services they need for success and well being.
  • Ensure that all data and documentation, including consent forms, report cards, releases, referrals,pre­ and post-surveys, and more are recorded into individual case files.
  • Document all phone calls/email correspondence pertaining to the youth/ families into individual exym files. 

Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.

Qualifications

QUALIFICATIONS

Knowledge, Skills & Abilities:

  • Ability to speak fluent Spanish and English language is preferred.  
  • Must be highly motivated and a self-starter.  
  • Must have the ability to communicate with and relate to a diverse group of people including clients, community, and other staff. 
  • Must have excellent organizational skills and the capability to work in a fast paced environment.   

Experience:

  • Experience and/or a strong interest in immigration issues and/or family systems.  

Education:

  • Bachelor’s degree from an accredited college or university in social work, human services or a related field.  

Direct Reports:

This position has no direct supervisory responsibilities.  

Computer Skills:

  • Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook)
  • Ability to use widely supported internet browsers.

Certificates, Licenses and Registrations:

  • Valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. 
  • Valid automobile liability insurance.

Additional Information

Status: Full-Time/Non-Exempt 

Salary: DOE

Employment with St. Joseph Center is contingent on completion of satisfactory background check.

For consideration, please submit cover letter and resume. St. Joseph Center is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, disability, or status as a protected veteran. All applicants for employment are invited to voluntarily self-identify their gender, race, ethnicity, and veteran status, by completing the EEO Information. Providing your EEO Information is voluntary and refusal to self-identify will not subject applicants to any adverse treatment. Similarly, applicants who do self-identify will not be subject to any adverse treatment based on the information they provide.

St. Joseph center invites you to review the current "EEO is The Law" poster as part of the application process. A link to the current poster is located here.

 https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf