Background

Since 1976, St. Joseph Center has been meeting the needs of low-income and homeless individuals and families in Venice and throughout Los Angeles County.  The Center is a 501(c)(3) nonprofit community organization that assists people without regard for religious affiliation or lack thereof through 20+ programs in four pillars of service: Outreach and Engagement, Housing Services, Mental Health, and Education and Vocational Training.  St. Joseph Center serves more than 10,000 people each year. 

Brief Description of Principal Activities

Multifaceted intervention, prevention, mental health, and housing assistance is offered through street outreach and 9 service sites throughout Los Angeles County. St. Joseph Center also provides on-site services at five permanent supportive housing developments, and will provide services at an additional six more sites in the coming year.  St. Joseph Center’s total holistic approach to services provide our clients with the help they need to regain their stability.

Job Summary

The Fortifi LA Program Manager, under the supervision of the Division Director manages the Fortifi program team ensuring the delivery of quality technical vocational training as well as adhering to the mission of St. Joseph Center.  

The Fortifi LA Program Manager is passionate about empowering people and wishes to contribute in a meaningful way with vocational or technological experience.  The PM supports a dynamic, multi-faceted and supportive team dedicated to changing the trajectories of low income, underemployed, re-entry and underserved adults through tech skills and job placement in the technology sector.

Fortifi LA’s mission is to use a technical skillset to transform the income potential and the lives of low income and underserved adults, especially those impacted by economic hardship and are justice experienced. Fortifi LA works with adults with justice experience, and those impacted by homelessness and chronic low income. Fortifi LA is an innovative program that teaches the necessary technical and professional skills to attain entry level jobs in technology. 

ESSENTIAL DUTIES & RESPONSIBILITIES

Under the supervision of the Division Director, the Fortifi LA Program Manager coordinates all aspects of the Fortifi LA Program including supervision of the instructors & program staff, and is responsible for student recruitment, supporting where possible with curriculum evaluation & development, job search strategy instruction, employment coordination, job and hiring coordination and placement, community outreach, , documentation and reporting. 

To implement these objectives, the Program Manager will:

• Assist the Division Director in evaluating and selecting appropriate students for the training.  Provide students with orientation to program expectations, and coordinate interviews and selection process. Oversee student recruitment, outreach efforts and strategies, including partnering with outside recourse to identify eligible candidates. 
• Provide class time support to instructors and staff, as well as providing support to students. Supervise case manager with preemptive case management for all students. Provide support to case manager with linking and leveraging resources within and external to the agency. 
• Support and assist Instructors with teaching job search skills; provide job search assistance to students; assist in development of student resumes and job search assets.  
• Coordinate and implement professional skill development and other skill building curriculum.
• Coordinate students and graduate job opportunities, internships and employment opportunities. Record successes and track progress. 
• Maintain current program records, student case files and outcome data.  Provide reports to director, funders and Center administration. Track graduate success and record data on outcomes and successes. Maintain a current database of graduate placements and job opportunities. 
• Networking with local job developers and attending job fairs.
• Develop along with Fortifi LA staff objectives, lesson plans and course materials for job search strategy curriculum. Develop and maintain program and curriculum documentation. 
• Coordinate class schedule and calendar, coordinate field trips, guest speakers, and networking events. Maintain program calendar of all program activities, including guest speakers, field trips off site, and internal and external events. 
• Coordinate updates and revisions to the program website, and online social media assets, especially LinkedIn. 
• Conduct and oversee weekly career workshops for students, as well as sessions for graduations. 
• Support graduate employment retention, through workshops and maintain regular contact with graduates as they navigate their new roles, and for the first year of their employment. 
• Conduct student and graduate surveys to track their progress and performance, and to obtain feedback on program content efficacy, and student/graduate interactions with program. 
• Additional duties include maintaining online and internal events calendars, making updates to the program websites and internal files, mailing lists including e-lists, ordering office supplies and equipment, managing office space, and maintaining office equipment.  Help to maintain and enhance program curriculum, project work, student assignments, and program materials. Provide regular updates to Division Director and collaborate on program enhancements and status. 
• Instruct class modules and provide support to students during instruction. Assist students during class and lab time in understanding work, completing projects and meeting requirements.
• Monitor student progress, including attendance, academic record and progress and have periodic individual student meetings. Grade and report on student work.
• Be available to students to answer questions during breaks and during daily lab time. The Program Manager  must be able to work with students of varying skill level and be sensitive to the barriers students may face totheir progress.
• The Fortifi LA Program manager must be prepared to grow and learn in the role. You must have excellent communication skills and value working as an integral part of a passionate team.  

Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.

QUALIFICATIONS

Knowledge, Skills & Abilities:

• Professional Technology field experience preferred.
• Must have experience in program and/or project management.
• Management experience in an academic environment is a plus. 
• Must have excellent organizational, communication, and interpersonal skills, be proficient with Microsoft Office (Word, Excel), Google Suite, Drive, Docs, Sheets. 
• Familiarity with project management software. 
• Flexible, able to prioritize & work well under pressure. Self-management of schedule.
• Must be professional and capable of maintaining relationships with tech companies for networking & student employment opportunities
• Comfortable with working autonomously, but also enjoy working collaboratively with others. 
• Ability to communicate effectively with instructors, external agencies, and management staff.
• Attentive to detail, capable of meeting deadlines and maintaining complete and accurate reports, calendars, and appointment schedules. Independent work ethic.
• Experience with preparing and maintaining budget reports. 
• Position may occasionally require a flextime schedule to cover evening or weekend events.
• Ability and sensitivity to work with very low-income individuals.
• Problem solving, resourceful mentality absolutely essential. 

Experience:

• Minimum two to three years of web development experience, in a digital or engineering department.
• Must have proven competencies with HTML5, CSS3, JavaScript, jQuery & GitHub
  Content Management Systems [WordPress], UX Design, UI, IA [Sketch & ability to construct wireframes] Agile/SCRUM Project Management Methodology, QA, Unix & MacOS  

Education:

• Degree from accredited college or university OR professional Front End Web Development experience.

Direct Reports:

• Fortifi LA Instructors & Staff & Case Manager.

Certificates, Licenses and Registrations:

• Valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. 
• Valid automobile liability insurance.

Travel Requirements:

None

Status: Full-Time/Exempt 

Salary: DOE

Employment with St. Joseph Center is contingent on completion of satisfactory background check.

For consideration, please submit cover letter and resume. St. Joseph Center is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, disability, or status as a protected veteran. All applicants for employment are invited to voluntarily self-identify their gender, race, ethnicity, and veteran status, by completing the EEO Information. Providing your EEO Information is voluntary and refusal to self-identify will not subject applicants to any adverse treatment. Similarly, applicants who do self-identify will not be subject to any adverse treatment based on the information they provide.

St. Joseph center invites you to review the current "EEO is The Law" poster as part of the application process. A link to the current poster is located here.

 https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf