Background

Since 1976, St. Joseph Center has been meeting the needs of low-income and homeless individuals and families in Venice and throughout Los Angeles County.  The Center is a 501(c)(3) nonprofit community organization that assists people without regard for religious affiliation or lack thereof through 20+ programs in four pillars of service: Outreach and Engagement, Housing Services, Mental Health, and Education and Vocational Training.  St. Joseph Center serves more than 10,000 people each year. 

Brief Description of Principal Activities

Multifaceted intervention, prevention, mental health, and housing assistance is offered through street outreach and 9 service sites throughout Los Angeles County. St. Joseph Center also provides on-site services at five permanent supportive housing developments, and will provide services at an additional six more sites in the coming year.  St. Joseph Center’s total holistic approach to services provide our clients with the help they need to regain their stability.

Job Summary

Responsible for administrative duties to assist program staff and clients to ensure documentation and statistics are maintained and accurately reported both in internal database as well as in other Homeless Management Information System (HMIS) such as Clarity and CHAMP.  Performs a variety of skilled administrative duties directly related to program management activities include data collection and database maintenance, generate and format reports for both in-house and funding entities. 

ESSENTIAL DUTIES & RESPONSIBILITIES

Key Areas of Responsibility: 

• Support the agency’s data collection and monitoring processes so that agency’s data can continue to meet local and federal funders’ data standards.  
• Understand data elements that are required for contractual reports, internal/external audits, and agency outcomes.

Essential Duties: 

• Monitor and assist with date entered into multiple databases to ensure compliance with agency’s Record and Data Management Policy.
• Provide trainings to staff on database use and data entry best practices. 
• Pull and build reports from various databases.
• Develop resources and other materials as needed to help teams better meet their outcomes and data entry requirements.
• Assist and complete data entry for clients and teams as needed.
• Audit digital files for accurateness and to ensure contractual compliance. 
• Ensure integrity of data, verifying information regarding data quality and data completeness.
• Track and monitor client information in HMIS and other databases to ensure accuracy for weekly, monthly, quarterly and annual contract reports.  
• Prepare and submit monthly, quarterly, and annual reports.
• Comply with requests for program data, coordinate completion of all reports and participate in preparation for program/contract audits as needed.  

Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.

QUALIFICATIONS

Knowledge, Skills & Abilities:

• Must be able to perform electronic data entry
• Strong written and verbal communication skills
• Creative problem-solving skills
• Ability to work in a team
• Exceptional organizational skills
• Detail-oriented to review information and ensure accuracy
• Ability to work with diverse population

Experience:

• Experience providing services to persons experiencing homelessness is preferred 
• Experience in providing technical support on data entry protocols preferred
• Experience in maintaining accurate client records and program rosters

Education:

• Bachelor’s degree from an accredited college or university in social work, human services or a related field; a combination of education and experience may be substituted.

Direct Reports:

• This position has no direct supervisory responsibilities.  

Computer Skills:

• Proficiency in Microsoft Programs (Word, Excel, Access, Powerpoint)
• Ability to use widely supported internet browsers.

Certificates, Licenses and Registrations:

• Valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. 
• Valid automobile liability insurance.

Status: Full-Time/Non-Exempt 

Salary: DOE

Employment with St. Joseph Center is contingent on completion of satisfactory background check.

For consideration, please submit cover letter and resume. St. Joseph Center is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, disability, or status as a protected veteran. All applicants for employment are invited to voluntarily self-identify their gender, race, ethnicity, and veteran status, by completing the EEO Information. Providing your EEO Information is voluntary and refusal to self-identify will not subject applicants to any adverse treatment. Similarly, applicants who do self-identify will not be subject to any adverse treatment based on the information they provide.

St. Joseph center invites you to review the current "EEO is The Law" poster as part of the application process. A link to the current poster is located here.

 https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf