Background

Since 1976, St. Joseph Center has been meeting the needs of low-income and homeless individuals and families in Venice, Santa Monica, Mar Vista, and surrounding communities.  The Center is a 501(c)(3) nonprofit community organization that assists people without regard for religious affiliation or lack thereof through comprehensive case management and integrated social service programs.  The Center enjoys broad-based community support as well as a sponsored relationship with its founders, the Sisters of St. Joseph of Carondelet.  St. Joseph Center serves approximately 6,000 individuals annually.

Brief Description of Principal Activities

Multifaceted intervention, prevention, and education services are carried out at four sites on the Westside of Los Angeles.  St. Joseph Center’s integrated programs provide clients with concentrated and coordinated access to services according to the nature of their needs.

*This is a temporary assignment expected to last 3-6 months.*

Job Summary

Under the supervision of the Site Manager of the Project Roomkey (PRK), the Client Support Manager I will be part of a team that is responsible for providing outreach and supportive services to individuals experiencing homelessness in Venice.  

ESSENTIAL DUTIES & RESPONSIBILITIES

The Client Support Manager I’s key areas of responsibility include:  

Key Areas of Responsibility & Essential Duties: 

• Outreach to clients in order to build trust and rapport with individuals experiencing homelessness.
• Assess homeless individuals utilizing the Vulnerability Index (VI) SPDAT.
• Link clients to physical health, mental health and other supportive services.
• Develop housing plans with client link clients to appropriate permanent housing programs.
• Assist clients to enroll in mainstream benefits and obtain identification (e.g., California ID, birth certificate, social security card).  
• Document services for each client and enter appropriate data into the region’s Homeless Management Information System (HMIS)

Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.

QUALIFICATIONS

Knowledge, Skills & Abilities:

• Must be highly motivated and a self-starter.  The ability to communicate with and relate to a diverse group of people including clients, community, and other staff.  Must have excellent administrative and organizational skills. 
• Strong knowledge of homeless services is preferred. 
• Bi-lingual Spanish/English is desirable.

Experience:

• Two years’ experience providing services to highly vulnerable populations is preferred.

Education:

• Bachelor degree from an accredited college or university in social work, human services or a related field. 

Direct Reports:

• This position has no direct supervisory responsibilities.

Computer Skills:

• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and widely supported internet browsers.

Certificates, Licenses and Registrations:

• Valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. 
• Valid automobile liability insurance.

Travel Requirements:

• To local providers as needed.

Status: Full-Time/Non-Exempt 

Salary: DOE

Employment with St. Joseph Center is contingent on completion of satisfactory background check.

For consideration, please submit cover letter and resume. St. Joseph Center is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, disability, or status as a protected veteran. All applicants for employment are invited to voluntarily self-identify their gender, race, ethnicity, and veteran status, by completing the EEO Information. Providing your EEO Information is voluntary and refusal to self-identify will not subject applicants to any adverse treatment. Similarly, applicants who do self-identify will not be subject to any adverse treatment based on the information they provide.

St. Joseph center invites you to review the current "EEO is The Law" poster as part of the application process. A link to the current poster is located here.

 https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf