Background

Since 1976, St. Joseph Center has been meeting the needs of low-income and homeless individuals and families in Venice, Santa Monica, Mar Vista, and surrounding communities.  The Center is a 501(c)(3) nonprofit community organization that assists people without regard for religious affiliation or lack thereof through comprehensive case management and integrated social service programs.  The Center enjoys broad-based community support as well as a sponsored relationship with its founders, the Sisters of St. Joseph of Carondelet.  St. Joseph Center serves approximately 6,000 individuals annually.

Brief Description of Principal Activities

Multifaceted intervention, prevention, and education services are carried out at four sites on the Westside of Los Angeles.  St. Joseph Center’s integrated programs provide clients with concentrated and coordinated access to services according to the nature of their needs.

Job Summary

The Case Manager works as a team member with social service professional and paraprofessional staff ensuring the delivery of quality care in accordance to the rules and regulations established as well as adhering to the mission of St. Joseph Center.  

ESSENTIAL DUTIES & RESPONSIBILITIES

The Case Manager’s key areas of responsibility include:  

Key Areas of Responsibility: 

• Develop and maintain strong ties to the court systems, community, and law enforcement.
• Link clients to appropriate bridge/interim housing programs and assist them in completing required paperwork in order to obtain appropriate permanent housing. 
• Develop and maintain strong collaborative relationships with other service providers involved in the client’s care.

Essential Duties: 

• Respond to referral assignments within program expectations. Initiate and complete necessary tasks prior to client’s release date.
• Provide case management and supportive services to meet the needs of each individual.     
• Build trust and rapport with individuals exiting/recently exiting the jail system. Assess homeless individuals utilizing the Vulnerability Index (VI) SPDAT.
• Link clients to physical health, mental health, and other supportive services.  Assist clients to enroll in mainstream benefits and obtain identification (i.e. California Driver’s License, Social Security Card).
• Keep highly organized files for each client and enter data and progress notes into the appropriate electronic databases.
• Ensure court progress report and all other documentation is completed in a timely manner. 
• Provide bus tokens, bus passes, taxi vouchers, and/or direct transportation as needed.  
• Participate in case conferencing meetings and other community meetings.
• Coordinate with other outreach teams in joint outreach efforts.  
• Ensure timely and regular meetings with clients in jail settings, street outreach locations, client homes and/or homeless encampments. 

Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.

QUALIFICATIONS

Knowledge, Skills & Abilities:

• Must be highly motivated and a self-starter.  The ability to communicate with and relate to a diverse group of people including clients, community, and other staff.  Must have excellent organizational skills and the capability to work in a fast paced environment.   
• Strong knowledge of services and resources.  Demonstrated knowledge and experience with Harm Reduction, Motivational Interviewing, and Housing First.
• A bilingual background is a plus.
• The position requires an ability to work flexible hours including some early mornings and evenings.

Experience:

• Two years’ experience providing services to highly vulnerable populations. 

Education:

• Bachelor’s degree from an accredited college or university in Psychology, Social Work, Human Services or a related field.

Direct Reports:

• This position has no direct supervisory responsibilities.  

Computer Skills:

• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook)
• Ability to use widely supported internet browsers.
• Ability to use electronic health records and other various electronic data bases. 

Certificates, Licenses and Registrations:

• Valid California Class C Driver License. 
• Valid automobile liability insurance.

Travel Requirements:

• Travel to client sessions, meetings at multiple St. Joseph Center sites, and at community partners’ locations as needed.

Status: Full-Time/Non-Exempt 

Salary: DOE

Employment with St. Joseph Center is contingent on completion of satisfactory background check.

For consideration, please submit cover letter and resume. St. Joseph Center is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, disability, or status as a protected veteran. All applicants for employment are invited to voluntarily self-identify their gender, race, ethnicity, and veteran status, by completing the EEO Information. Providing your EEO Information is voluntary and refusal to self-identify will not subject applicants to any adverse treatment. Similarly, applicants who do self-identify will not be subject to any adverse treatment based on the information they provide.

St. Joseph center invites you to review the current "EEO is The Law" poster as part of the application process. A link to the current poster is located here.

 https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf