Case Manager I - Mental Health Division
- 8525 South Broadway, Los Angeles, CA, United States
Since 1976, St. Joseph Center has been meeting the needs of low-income and homeless individuals and families in Venice, Santa Monica, Mar Vista, and surrounding communities. The Center is a 501(c)(3) nonprofit community organization that assists people without regard for religious affiliation or lack thereof through comprehensive case management and integrated social service programs. The Center enjoys broad-based community support as well as a sponsored relationship with its founders, the Sisters of St. Joseph of Carondelet. St. Joseph Center serves approximately 6,000 individuals annually.
Brief Description of Principal Activities
Multifaceted intervention, prevention, and education services are carried out at four sites on the Westside of Los Angeles. St. Joseph Center’s integrated programs provide clients with concentrated and coordinated access to services according to the nature of their needs.
The Case Manager works as a team member with several social service professional and paraprofessional staff ensuring the delivery of quality care in accordance to the rules and regulations established as well as adhering to the mission of St. Joseph Center.
ESSENTIAL DUTIES & RESPONSIBILITIES
The Case Manager’s key areas of responsibility include:
Key Areas of Responsibility:
- Develop and maintain strong ties to the community, law enforcement, and other homeless service providers.
- Link clients to appropriate bridge/interim housing programs and assist them in completing required paperwork in order to enroll them in permanent housing-related programs.
- Provide case management and supportive services to meet the needs of each individual.
- Build trust and rapport with individuals experiencing homelessness.
- Link clients to physical health, mental health, and other supportive services. Assist clients to enroll in mainstream benefits and obtain identification (i.e. California Driver’s License, Social Security Card).
- Provide skill building, life skills, and rehabilitation services to individuals and groups.
- Keep highly organized files for each client and enter appropriate data within agency and funder compliance.
- Provide bus tokens, bus passes, taxi vouchers, and/or direct transportation as needed.
- Participate in case conferencing meetings and other community meetings.
- Coordinate with other outreach teams in joint outreach efforts.
Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.
Knowledge, Skills & Abilities:
- Must be highly motivated and a self-starter. Must have the ability to communicate with and relate to a diverse group of people including clients, community, and other staff.
- Must have excellent organizational skills and the capability to work in a fast paced environment.
- Knowledge of homeless services and resources.
- Must show demonstrated knowledge and experience with Harm Reduction, Motivational Interviewing, Critical Time Intervention, and Housing First.
- A bilingual background is a plus.
- The position requires an ability to work flexible hours including some early mornings and evenings.
- Experience providing services to highly vulnerable populations.
- Bachelor’s degree from an accredited college or university in Psychology, Social Work, Human Services or a related field or documentation of providing mental health services for a minimum of two years.
- This position has no direct supervisory responsibilities.
- Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook)
- Ability to use widely supported internet browsers.
Certificates, Licenses and Registrations:
- Valid California Class C Driver License to carry out job-related essential functions.
- Valid automobile liability insurance.
- Travel to meet with clients.
- Travel to meetings at multiple St. Joseph Center sites and at community partner locations.
Status: Full time/Non-Exempt
Employment with St. Joseph Center is contingent on completion of satisfactory background check.
For consideration, please submit cover letter and resume. St. Joseph Center is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, disability, or status as a protected veteran. All applicants for employment are invited to voluntarily self-identify their gender, race, ethnicity, and veteran status, by completing the EEO Information. Providing your EEO Information is voluntary and refusal to self-identify will not subject applicants to any adverse treatment. Similarly, applicants who do self-identify will not be subject to any adverse treatment based on the information they provide.
St. Joseph center invites you to review the current "EEO is The Law" poster as part of the application process. A link to the current poster is located here.